Postgraduate certificate E-Commerce and Interaction with Salesforce CRM

E-commerce has experienced exponential growth over the last decade, driven by digitization and changing consumer habits. According to data from UNCTAD (United Nations Conference on Trade and Development), global e-commerce exceeded $26.7 trillion in transactions, consolidating itself as a key pillar of the digital economy. As it is a revolutionary area, TECH has developed this Postgraduate Certificate that will provide the knowledge necessary to predict consumer behavior through real-time data analysis. Through a 100% online methodology, specialists will acquire a comprehensive vision of how companies can make the most of these technological tools to enhance their competitiveness in the global market.

University certificate

duration

6 weeks

Modality

Online

Schedule

At your own pace

Exams

Online

start date

Credits

6 ECTS

financing up to

3 months

Price(first year)

See price

The world's largest faculty of information technology”

Introduction to the Program

Do you want to plan advanced strategies to manage e-commerce platforms efficiently? This 100% online Postgraduate certificate will help you achieve your goals. Enroll and transform your future!”

E-Commerce and Interaction with Salesforce CRM are essential for improving sales management and the customer experience in any digital business. The integration of these tools allows for the centralization of customer information, which facilitates the personalization of offers and marketing strategies based on real data. In fact, with Salesforce, a company can analyze purchasing behavior, segment audiences and generate specific campaigns for each type of consumer, thereby increasing the conversion rate and loyalty.

To respond to this demand, TECH has designed the Postgraduate certificate in E-Commerce and Interaction with Salesforce CRM, an innovative program that will provide the most relevant and outstanding knowledge in this field. Through a specialized academic itinerary, it will cover everything from Salesforce configuration and administration to the development of advanced digital marketing strategies and the automation of commercial processes. In addition, it will delve into the integration of Artificial Intelligence, customer segmentation, data analysis and the personalization of shopping experiences.

Based on this, professionals will acquire the necessary skills to design automated sales strategies, interpret large volumes of information and optimize customer relations through innovative solutions. In this way, they will not only acquire a comprehensive vision of digital transformation in business management, but will also be ready to access opportunities in sectors such as retail, banking, technology and digital consulting.

Likewise, TECH will offer this program in a 100% online modality, providing students with the necessary flexibility to access the content from any device connected to the Internet and at any time. Thanks to the Relearning methodology, based on the reiteration of key concepts, progressive and effective learning will be guaranteed, optimizing knowledge retention and facilitating its application in the professional environment.

Thanks to TECH's Relearning methodology, you will assimilate the concepts in a progressive and effective way. This way you will become an expert in digital sales from anywhere in the world”

This Postgraduate certificate in E-Commerce and Interaction with Salesforce CRM contains the most complete and up-to-date program on the market. The most important features include:

The development of case studies presented by experts in Salesforce
The graphic, schematic, and practical contents with which they are created, provide scientific and practical information on the disciplines that are essential for professional practice
Practical exercises where self-assessment can be used to improve learning
Special emphasis on innovative methodologies in e-commerce and interaction with Salesforce CRM
Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection assignments
Content that is accessible from any fixed or portable device with an Internet connection

This Postgraduate certificate will offer you the opportunity to learn from professionals with extensive experience in CRM and e-commerce. You will benefit from the highest level of teaching!”

Thanks to the Relearning methodology, this qualification will provide you with the necessary tools to master Salesforce Commerce Cloud, automate campaigns and effectively build customer loyalty”

Why study at TECH?

TECH is the world’s largest online university. With an impressive catalog of more than 14,000 university programs available in 11 languages, it is positioned as a leader in employability, with a 99% job placement rate. In addition, it relies on an enormous faculty of more than 6,000 professors of the highest international renown.

Study at the world's largest online university and guarantee your professional success. The future starts at TECH”

The world’s best online university according to FORBES

The prestigious Forbes magazine, specialized in business and finance, has highlighted TECH as “the world's best online university” This is what they have recently stated in an article in their digital edition in which they echo the success story of this institution, “thanks to the academic offer it provides, the selection of its teaching staff, and an innovative learning method aimed at educating the professionals of the future”

A revolutionary study method, a cutting-edge faculty and a practical focus: the key to TECH's success.

The most complete study plans on the university scene

TECH offers the most complete study plans on the university scene, with syllabuses that cover fundamental concepts and, at the same time, the main scientific advances in their specific scientific areas. In addition, these programs are continuously being updated to guarantee students the academic vanguard and the most in-demand professional skills. In this way, the university's qualifications provide its graduates with a significant advantage to propel their careers to success.

TECH offers the most comprehensive and intensive study plans on the current university scene.

A world-class teaching staff

TECH's teaching staff is made up of more than 6,000 professors with the highest international recognition. Professors, researchers and top executives of multinational companies, including Isaiah Covington, performance coach of the Boston Celtics; Magda Romanska, principal investigator at Harvard MetaLAB; Ignacio Wistumba, chairman of the department of translational molecular pathology at MD Anderson Cancer Center; and D.W. Pine, creative director of TIME magazine, among others.

Internationally renowned experts, specialized in different branches of Health, Technology, Communication and Business, form part of the TECH faculty.

A unique learning method

TECH is the first university to use Relearning in all its programs. It is the best online learning methodology, accredited with international teaching quality certifications, provided by prestigious educational agencies. In addition, this disruptive educational model is complemented with the “Case Method”, thereby setting up a unique online teaching strategy. Innovative teaching resources are also implemented, including detailed videos, infographics and interactive summaries.

TECH combines Relearning and the Case Method in all its university programs to guarantee excellent theoretical and practical learning, studying whenever and wherever you want.

The world's largest online university

TECH is the world’s largest online university. We are the largest educational institution, with the best and widest online educational catalog, one hundred percent online and covering the vast majority of areas of knowledge. We offer a large selection of our own degrees and accredited online undergraduate and postgraduate degrees. In total, more than 14,000 university degrees, in eleven different languages, make us the largest educational largest in the world.

TECH has the world's most extensive catalog of academic and official programs, available in more than 11 languages.

Google Premier Partner

The American technology giant has awarded TECH the Google Google Premier Partner badge. This award, which is only available to 3% of the world's companies, highlights the efficient, flexible and tailored experience that this university provides to students. The recognition as a Google Premier Partner not only accredits the maximum rigor, performance and investment in TECH's digital infrastructures, but also places this university as one of the world's leading technology companies.

Google has positioned TECH in the top 3% of the world's most important technology companies by awarding it its Google Premier Partner badge.

The official online university of the NBA

TECH is the official online university of the NBA. Thanks to our agreement with the biggest league in basketball, we offer our students exclusive university programs, as well as a wide variety of educational resources focused on the business of the league and other areas of the sports industry. Each program is made up of a uniquely designed syllabus and features exceptional guest hosts: professionals with a distinguished sports background who will offer their expertise on the most relevant topics.

TECH has been selected by the NBA, the world's top basketball league, as its official online university.

The top-rated university by its students

Students have positioned TECH as the world's top-rated university on the main review websites, with a highest rating of 4.9 out of 5, obtained from more than 1,000 reviews. These results consolidate TECH as the benchmark university institution at an international level, reflecting the excellence and positive impact of its educational model.” reflecting the excellence and positive impact of its educational model.”

TECH is the world’s top-rated university by its students.

Leaders in employability

TECH has managed to become the leading university in employability. 99% of its students obtain jobs in the academic field they have studied, within one year of completing any of the university's programs. A similar number achieve immediate career enhancement. All this thanks to a study methodology that bases its effectiveness on the acquisition of practical skills, which are absolutely necessary for professional development.

99% of TECH graduates find a job within a year of completing their studies.

Postgraduate Certificate in E-Commerce and Interaction with Salesforce CRM

E-commerce has revolutionized the way companies manage their sales and their relationship with their customers. In a highly competitive environment, having advanced tools such as Salesforce allows you to optimize business processes, personalize the shopping experience and build customer loyalty. For this reason, TECH has developed this Postgraduate Certificate in E-Commerce and Interaction with Salesforce CRM that will help you boost business management and improve performance in digital environments. Through this program, delivered 100% online, you will delve into the automation of business processes, the personalization of the customer experience and the use of Artificial Intelligence applied to audience segmentation. In addition, you will address the optimization of conversion funnels, the integration of payment platforms and advanced analytics for strategic decision making. Thanks to this knowledge, you will know how to develop and manage digital businesses efficiently, guaranteeing a positive impact on business results.

Optimize business management with advanced tools

This qualification will provide comprehensive learning following the innovative teaching methodology of Relearning, which promotes agile, interactive and practical learning in a 100% online environment. Here, you will have access to academic resources such as videos, infographics and remote classes that can be adapted to your pace, according to your personal or work responsibilities. You will explore the integration of Salesforce with E-commerce platforms, enabling effective data synchronization and intelligent automation of interactions with consumers. Finally, you will analyze retention and loyalty strategies, as well as the impact of personalization on the purchasing process. With a practical approach adapted to the needs of the digital market, this qualification represents a unique opportunity to acquire specialized skills in E-commerce and CRM management. By mastering these tools, you will stand out in a constantly evolving sector and take on strategic roles in the digital transformation of companies. Make up your mind and enroll now!