Mediation and professional conflict resolution is already becoming an essential resource for any institution working with children and adolescents”

This program offers a comprehensive view of conflict resolution in psychological therapy, as well as successful approach models, providing tools, experiences and advances in this field, which have also been guaranteed by the program's faculty, all of whom work in this field. Each psychologist will learn, based on professional experience, as well as evidence-based pedagogy, which makes patient training more effective and accurate.

The skills that a mediator possesses are the same skills that the psychologist can cultivate, serving as an appeaser between the child and the learning process. Its intention would be to encourage and facilitate this process in order for the students to achieve their goals. Mediation in healthcare institutions is an emerging component, capable of taking hold in psychologists to achieve a positive point of improvement and that the result is to allow both academic and human learning of the relationships that are established in this environment. 

The perspective from the emerging psychological paradigm must be inclusive and must be based on a biopsychosocial model that contemplates attention to diversity from a comprehensive approach aimed at the entire community of children and adolescents. 

Psychologists, in the different educational stages, as well as related professions both in the psychological and socio-health fields, need to know the characteristics of children in order to identify their needs and have the knowledge and tools to intervene both at a personal and socio-family level and, above all, at an educational level. 

This program, in the format of a professional master’s degree, responds to this demand for continuous updating of educational agents and is aimed primarily at psychologists working with children. With this specialized action, the psychologists will acquire skills to manage conflict situations and diversity in the educational context, adjusting the plans of attention to diversity and the educational projects of the centers, as well as being able to design a mediation plan in their practice. 

We don't settle for theory: we take you to the most practical and competent qualification" 

This professional master’s degree in Classroom Mediation and Conflict Resolution contains the most complete and up-to-date program on the market. Its most notable features are:

• The latest technology in online teaching software 
• A highly visual teaching system, supported by graphic and schematic contents that are easy to assimilate and understand
• Practical cases presented by practising experts 
• State-of-the-art interactive video systems
• Teaching supported by telepractice
• Continuous updating and recycling systems
• Autonomous learning: full compatibility with other occupations
• Practical exercises for self-evaluation and learning verification
• Support groups and educational synergies: questions to the expert, debate and knowledge forums
• Communication with the teacher and individual reflection work
• Content that is accessible from any fixed or portable device with an Internet connection
• Supplementary documentation databases are permanently available, even after the program

This professional master’s degree is the best investment you can make when selecting a refresher program, for two reasons: in addition to updating your knowledge in Classroom Mediation and Conflict Resolution, you will obtain a qualification endorsed by TECH Technological University”

Our teaching staff is made up of working professionals. In this way, TECH ensures to offer you the updating objective it intends. A multidisciplinary teaching staff of qualified and experienced professors in different environments, who will develop theoretical knowledge efficiently, but, above all, will put at the service of the course the practical knowledge derived from their own experience: one of the differential qualities of this specialization. 

This mastery of the subject is complemented by the effectiveness of the methodology used in the design of this program. Developed by a multidisciplinary team of e-Learning experts, it integrates the latest advances in educational technology. In this way, you will be able to study with a range of comfortable and versatile multimedia tools that will give you the operability you need in your specialization.

The design of this program is based on Problem-Based Learning: an approach that views learning as a highly practical process. To achieve this remotely, telepractice will be used: with the help of an innovative system of interactive videos, and learning from an expert you will be able to acquire the knowledge as if you were facing the case you are learning at that moment. A concept that will allow students to integrate and memorize what they have learnt in a more realistic and permanent way. 

Increase your decision-making confidence by updating your knowledge through this professional master’s degree"

Take the opportunity to learn about the latest advances in this field and apply it to your daily practice"

During this professional master’s degree, the professionals will be able to follow a very complete path that will lead them to achieve their objectives in a progressive and constant way. This program has been created to make your goals attainable, maintaining a level of motivation that will drive you to grow and improve from start to finish. As a result, after completing the course, you will have become a prestigious psychologist, capable of approaching problem solving in children and adolescents from a different and enriching perspective. 

During the professional master’s degree, you will acquire the ability to identify problematic situations and act on them in a professional manner, becoming a generator of growth opportunities for any health and social entity" 

General Objectives

• Detect patients presenting characteristics compatible with behavioral and/or family difficulties that may predispose to a need for mediation
• Use the main assessment tools, as well as the criteria to complete the process of identifying the specific educational needs that arise from this educational variability and may present behavioral problems
• Manage techniques and strategies for educational intervention, as well as for the orientation of the response in the different areas where there are behavioral problems in the classroom
• Manage conflict situations and maladaptive behaviors in the classroom, as well as to collaborate or promote integral programs within the educational project and the mediation plan in a center
• Value the active role of the teacher in conflict resolution and mediation in the educational context
• Encourage habits and behaviors that promote coexistence at school
• Make students aware of their active role and involvement in the recognition, avoidance and control of coexistence conflicts in the centers
• Detect and confront problems that lead to intolerance and violence

Specific Objectives

Module 1. Introduction

• Discover the ingredients of the conflict 
• Learn how to deal with the principle of conflict 

Module 2. Bonding and its Importance in Education 

• Discover the strength of the bond
• Learn to establish healthy bonds
• Discover that the bond is established through unconditionality
• Learn the greatness of unconditionality and faithfulness

Module 3. Methods of Analysis of Events 

• Learn how to objectively take data on what has happened 
• Learn how to analyze the parties involved in the conflict 
• Learn to analyze how the environment intervenes 

Module 4. Validate Emotions and Discover Basic Emotions 

• Become aware of my internal motivations that govern my way of being and doing in the classroom
• Become aware of how my past influences my day-to-day life The backpack
• Learn to name what I need
• Learn to communicate what I need 

Module 5. Power Struggles Are a Maze 

• Learn to identify my manipulative behaviors of the environment
• Learn to identify power struggles 
• Recognize the roles involved in the power struggle
• Learn how to get out of power struggles 

Module 6. Conflict Phases 

• Know the phases a conflict goes through 
• Learn how to set up phase transition aids 

Module 7. Roles in Conflict Resolution 

• Learn the different ways to participate in a conflict 
• Learn to arbitrate and cooperate in conflicts 

Module 8. Teacher's Educational Styles 

• Learn to establish win-win agreements 
• Learn how to specify the minimum requirements that must be met 
• Learn to restore the pain of the offended party 

Module 9. Communication in Conflict 

• Learn to communicate assertively 
• Learn to connect with my minimums to be respected 
• Learn to set limits in a non-aggressive manner 

Module 10. Ways of Expressing Reached Agreements 

• Learn techniques for expressing agreements 
• Develop creativity 
• Learn to enjoy the end of the conflict in an active way 

Module 11. Breathing and Cleaning out Prejudices 

• Clean out the prejudices that hinder me 
• Learn to focus on my own potential as a mediator 
• Apply Mindfullness strategies that help me to cleanse prejudices

Boost your personal tools in conflict situations to a level of confidence that will allow you to grow in the field of psychology”