Intervening at the right stages of conflict can mean the difference between success or failure in moving the situation towards a moment of encounter"

This program offers a comprehensive view of conflict resolution in various environments, as well as successful models of approach, providing tools, experiences and advances in this field, which have also been guaranteed by the faculty of the postgraduate certificate, as all of them work in this field. Each psychologist will learn, based on professional experience, as well as evidence-based pedagogy, which makes the student’s education more effective and accurate. 

The skills that a mediator possesses are the same that the psychologist can cultivate, serving as a mediator between the child and adolescent and the learning process; their intention would be to encourage and facilitate this process so that children and adolescents reach their goal. Mediation in the current system is emerging, but it is capable of strengthening positive points of improvement in both psychologists and patients so that the result is to allow both educational and human learning of the relationships that are established in this environment. 

The perspective from the emerging psychological paradigm must be inclusive and must be based on a biopsychosocial model that contemplates attention to diversity from a comprehensive approach aimed at the entire educational community. 

Psychologists, at different stages, especially child psychologists, as well as related professions in the educational and socio-health fields, need to know the characteristics of this type of patients, know how to identify their needs and have the knowledge and tools to intervene both at a personal and socio-familial level, especially at an educational level. 

This postgraduate certificate is a response to the demand for continuous education of professionals and is aimed primarily at child psychologists. With this action, the psychologist will acquire skills to manage conflict situations in different areas and diversity in the educational context, adjust the plans of attention to diversity and educational projects of the centers, as well as being able to design a mediation plan in the educational center. 

A highly qualified postgraduate certificate that will propel you to the highest level of competitiveness in the psychology market”

This postgraduate certificate in Classroom Conflict Phases and Resolution contains the most complete and up-to-date program on the market. The most important features include: 

• The development of dozens of practical cases presented by experts in Classroom Conflict Phases and Resolution
• The graphic, schematic, and practical contents provide students with scientific and practical information on the disciplines that are essential for professional practice
• New developments on Classroom Conflict Phases and Resolution
• Its practical exercises where to perform the self-assessment process to improve learning
• Its special emphasis on innovative methodologies in Classroom Conflict Phases and Resolution
• Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection assignments
• Content that is accessible from any fixed or portable device with an internet connection

This postgraduate certificate is the best investment you can make when selecting a refresher program, for two reasons: in addition to updating your knowledge in Classroom Conflict Phases and Resolution, you will obtain a qualification endorsed by TECH Technological University”

Our teaching staff is made up of working professionals. This way, we ensure that we provide you with the training update we are aiming for. A multidisciplinary team of professors trained and experienced in different environments, who will develop theoretical knowledge in an efficient way, but, above all, will bring their practical knowledge derived from their own experience to the course: one of the differential qualities of this postgraduate certificate.  

This mastery of the subject is complemented by the effectiveness of the methodological design of this postgraduate certificate. Developed by a multidisciplinary team of e-Learning experts, it integrates the latest advances in educational technology. In this way, you will be able to study with a range of comfortable and versatile multimedia tools that will give you the operability you need in your specialization.   

The design of this program is based on Problem-Based Learning: an approach that conceives learning as a highly practical process. To achieve this remotely, we will use telepractice with the help of an innovative interactive video system, and  learning from an expert you will be able to acquire the knowledge as if you were facing the scenario you are learning at that moment. A concept that will allow you to integrate and fix learning in a more realistic and permanent way.  

This program comes with the best educational material, providing you with a contextual approach that will facilitate your learning"

This 100% online postgraduate certificate will allow you to balance your studies with your professional work while increasing your knowledge in this field"

During this postgraduate certificate you will be able to follow a complete path that will lead you to achieve your objectives in a progressive and constant way. This program has been created to make your goals attainable while maintaining a level of motivation that will drive you to grow and improve from start to finish. In this sense, the main objective of the postgraduate certificate is to provide the psychologist with the knowledge and skills that will allow them to practice and understand the different phases of conflict resolution with total success, favoring the development of their patients at an early age. 

You will learn to recognize the stages of conflict development to create an appropriate and timely intervention" 

General Objectives

• Detect patients presenting characteristics compatible with behavioral and/or family difficulties that may predispose to a need for mediation
• Use the main assessment tools, as well as the criteria to complete the process of identifying the specific educational needs that arise from this educational variability and may present behavioral problems
• Manage techniques and strategies for educational intervention, as well as for the orientation of the response in the different areas where there are behavioral problems in the classroom
• Manage conflict situations and maladaptive behaviors in the classroom, as well as to collaborate or promote integral programs within the educational project and the mediation plan in a center
• Value the active role of the teacher in conflict resolution and mediation in the educational context
• Encourage habits and behaviors that promote coexistence at school
• Make students aware of their active role and involvement in the recognition, avoidance and control of coexistence conflicts in the centers
• Detect and confront problems that lead to intolerance and violence

Specific Objectives

• Understand and know how to identify the phases a conflict goes through 
• Learn how to set up phase transition aids 
• Understand the different ways to participate in a conflict 
• Know how to arbitrate and cooperate in conflicts 

Grow as a psychologist in the educational field with the necessary skills to be an indispensable element in any socio-educational center”