Postgraduate certificate EFQM Model, Management of Excellence in Integrated Management Systems

The previous step before companies get directly into the implementation of Integrated Management Systems, but which is also fundamental in the path to achieve institutional excellence, is the self-assessment system. It is the starting point for subsequent integration into quality standards. The excellence system known as EFQM (European Foundation for Quality Management) is based on the implementation of an objective, rigorous and structured analysis of the institution's activity, the results of which reflect the organization's situation. This completely online program provides access to the knowledge to learn how to perform this type of system or evaluation, in a practical and simple way.

University certificate

duration

6 weeks

Modality

Online

Schedule

At your own pace

Exams

Online

start date

Credits

6 ECTS

financing up to

3 months

Price(first year)

See price

The world's largest school of business”

Syllabus

This Postgraduate certificate in EFQM Model, Management of Excellence in Integrated Management Systems , is taught in a fully online format. At TECH we always look for the best conciliation of learning with other professional and personal projects, so that the student can comfortably take the programs. The content is organized to delve into it progressively, covering the sections that allow the student to integrate the fundamental concepts and notions.

You will be able to download the content of this Postgraduate certificate to continue delving into it at your own pace and even without an internet connection"

Syllabus

The Postgraduate certificate in EFQM Model, Management of Excellence in Integrated Management Systems of TECH Global University, is an intensive and practical program that will prepare the student to value different quality tools within the industry.

In addition, the content is also designed to promote the development of managerial skills that allow for more rigorous decision making in uncertain environments.

During 150 hours of continuous learning, the student will address quality issues and their main fundamentals, as well as their historical evolution. All this will help you understand the future of this area. Likewise, you will develop the principles of quality control, quality management and total quality, establishing the guidelines to integrate them in the development, maintenance and improvement of the company's quality.

This Postgraduate certificate takes place over 6 weeks and is taught in a single module:

Module 1. EFQM model. excellence management

Where, When and How is it Taught?

TECH offers the possibility of developing this Postgraduate certificate in EFQM Model, Management of Excellence in Integrated Management Systems completely online. During the 6 weeks of the specialization, the student will be able to access all the contents of this program at any time, which will allow the students to self-manage their study time.

Module 1. EFQM model. excellence management

1.1. EFQM Model

1.1.1 Change and Transformation. Managing in a VUCA Environment
1.1.2 Keys to the EFQM model. EFQM Model Logic
1.1.3 Structure of the EFQM Model

1.2. Management. Criterion 1: Purpose, Vision and Strategy

1.2.1 Define Purpose and Vision
1.2.2 Identify and Stakeholder Needs
1.2.3 Understanding the Ecosystem, Own Capabilities and Key Challenges
1.2.4 Develop the Strategy
1.2.5 Design and Implement a Management and Governance System

1.3. Management. Criterion 2: Organizational Culture and Leadership

1.3.1 Driving the Culture of the Organization and Reinforcing Values
1.3.2 Creating the Conditions to Make Change Happen
1.3.3 Stimulate Creativity and Innovation
1.3.4 Unite and Commit around a Purpose, Vision and Strategy

1.4. Implementation. Criterion 3: Stakeholder Engagement

1.4.1 Customers: Building Sustainable Relationships
1.4.2 People: Attracting, Engaging, Developing and Retaining Talent
1.4.3 Investors and Regulators: Securing and Maintaining Their Continued Support
1.4.4 Society: Contributing to its Development, Well-being and Prosperity
1.4.5 Partners and Suppliers: Building Relationships and Securing their Commitment to Create Sustainable Value

1.5. Implementation. Criterion 4: Create Sustainable Value

1.5.1 Designing and Creating Value
1.5.2 Communicating and Selling the Value Proposition
1.5.3 Develop and Deliver the Value Proposition
1.5.4 Design and Implement the Overall Experience

1.6. Implementation. Criterion 5: Managing Performance and Transformation

1.6.1 Manage Performance and Risk
1.6.2 Transforming the Organization for the Future
1.6.3 Driving Innovation and Leveraging Technology
1.6.4 Leveraging Data, Information and Knowledge
1.6.5 Manage Assets and Resources

1.7. Results Criterion 6: Stakeholder Perception

1.7.1 Customer Perception Results
1.7.2 People Perception Results
1.7.3 Investor and Regulator Perception Results
1.7.4 Society's Perception Results
1.7.5 Partner and Supplier Perception Results

1.8. Results Criterion 7: Strategic and Operational Performance

1.8.1 Achievements in the Attainment of Purpose, Strategy and Sustainable Value Creation
1.8.2 Fulfillment of the Expectations of Key Stakeholders
1.8.3 Economic and Financial Performance
1.8.4 Performance and Transformation Management Achievements
1.8.5 Predictive Measurements for the Organization's Future

1.9. Logic of Excellence. Continuing Improvement REDER Methodology

1.9.1 REDER Logic
1.9.2 Application to the Direction and Execution Block
1.9.3 Application to the Results Block

1.10. EFQM Scoring and Practical Applications

1.10.1 EFQM Score
1.10.2 Practical Applications of the EFQM Model

A complete syllabus that, upon completion, will leave you in no doubt about ISO 9001:2015 and its implementation in organizations"

Teaching Objectives

This Postgraduate certificate enables the graduate to develop specialized knowledge on quality and its importance in organizations, as well as to apply the REDER methodology, determine the scoring criteria of the model and perform the self-assessment. The REDER methodology stands for Result, Approach, Deployment and Review, and is the step prior to planning as it helps to set the objectives in order to comply with the EFQM excellence system. The syllabus is structured so that students can delve into the content autonomously and at their own pace, learning, in turn, the basics of the self-assessment process.

Learn how to apply the REDER methodology, how to determine the scoring criteria of the model and how to carry out the self-assessment of organizations"

TECH makes the goals of their students their own goals too.
Working together to achieve them.

The Postgraduate certificate in EFQM Model, Management of Excellence in Integrated Management Systems qualifies the student to:

Develop specialized knowledge on quality and its importance in organizations
Apply REDER methodology
Understand how the EFQM model helps in the processes of change and transformation of companies, the keys and structure of the model
Define the purpose, vision and strategy of the organization. Responds to criterion 1
Managing the culture of the organization and developing leadership skills. Responds to criterion 2
Learn to manage customers, people, investors and regulators, society and partners and suppliers. Responds to criterion 3
Learn to create sustainable value: design and create the value, market, sell, develop and deliver the value proposition and design and implement the overall experience. Responds to criterion 4
Manage performance and transformation: manage risk, transform the organization for the future, leverage technology, leverage information, and manage assets and resources. Responds to criterion 5
Learn to analyze the results of stakeholder perception: customers, people, investors and regulators, society, partners and suppliers. Responds to criterion 6
Achieve strategic and operational performance. Responds to criterion 7
Understand the logic of excellence, focus on continuous improvement and the REDER methodology
Understand the EFQM scorecard and its practical applications

Postgraduate Certificate in EFQM Model, Management of Excellence in Integrated Management Systems

Acquire the skills needed to drive excellence in business management systems with the Postgraduate Certificate in EFQM Model, Management of Excellence in Integrated Management Systems from TECH Global University. Master the best practices and strategies to achieve organizational success. In a highly competitive business environment, excellence in management becomes a key differentiator. With our program, you will be able to develop a comprehensive view of management systems and learn how to apply the EFQM (European Foundation for Quality Management) model to achieve excellence in your organization.

Enroll now and start advancing in your professional path

Our program is taught in online mode, which gives you the flexibility to study from anywhere and adapt your study schedule to your needs. At TECH Global University, we understand the advantages of the online modality, as it allows you to access course content at any time and from any device, interact with expert professors and participate in collaborative learning activities with other students. Studying online gives you the opportunity to immediately apply the knowledge acquired in your work environment, thus improving your professional performance. In addition, with no geographical restrictions, you will have access to the best resources and professionals in the field of excellence management. In the Postgraduate Certificate in EFQM Model, Management of Excellence in Integrated Management Systems, you will learn to evaluate and improve the different aspects of your organization, from quality management to human talent management and corporate social responsibility. You will learn the tools and techniques necessary to establish performance indicators, implement continuous improvement actions and lead organizational change processes. Boost excellence in your organization and stand out in the business world. Enroll in the Postgraduate Certificate in EFQM Model, Management of Excellence in Integrated Management Systems from TECH Global University and become an expert in business excellence management!