University certificate
The world's largest artificial intelligence faculty”
Introduction to the Program
Personaliza la Oferta de Ventas a través de 150 horas de la mejor enseñanza digital"
En un contexto empresarial marcado por la competitividad, las instituciones buscan analizar conversaciones y tendencias para conocer en detalle a los consumidores. Por eso, los sistemas del Aprendizaje Automático han cobrado un especial protagonismo. Esto se debe a su aplicación para el monitoreo de las marcas, rastreando así menciones de las firmas en las redes sociales para evaluar la percepción del público sobre sus productos o servicios. Así pues, los especialistas pueden desarrollar estrategias integrales para mantener una imagen positiva de las organizaciones y abordar de forma oportuna cualquier problema que surja.
Ante esta realidad, TECH desarrolla un pionero programa que profundizará en el análisis de datos comunicativos para la toma de decisiones estratégicas. El plan de estudios ofrecerá al alumnado los sistemas más modernos para identificar y evaluar las emociones de los usuarios. Además, el temario hará hincapié en la ubicación del Big Data para analizar comunicaciones. En sintonía con esto, los contenidos didácticos abordarán la resolución automática de problemas mediante instrumentos como los Chatbots. También el programa impulsará a que los egresados realicen mejoras en las experiencias digitales de los usuarios, con el fin de fidelizarlos. Por otra parte, la capacitación se centrará en la monitorización automatizada de competidores y vigilancia competitiva predictiva.
La metodología pedagógica del Relearning, junto con los recursos multimedia,permiten a los estudiantes acceder al material didáctico las 24 horas del día, los 7 días de la semana, y de manera flexible. Esta titulación se imparte 100% online, lo que significa que los estudiantes pueden aprender a su propio ritmo y según su horario. Además, los docentes destacados son expertos en Inteligencia Artificial en Comunicación y tienen una amplia experiencia laboral y de investigación. Esta Postgraduate diploma es una oportunidad única para los profesionales del Marketing mejoren sus habilidades. Con un formato innovador y un contenido actualizado, TECH ofrece una enseñanza rigurosa y de alta calidad.
Serás capaz de predecir las tendencias en el mercado para desarrollar productos innovadores que te diferencien de la competencia"
Esta Postgraduate diploma en Communication and Business Relationship Management using Artificial Intelligence contiene el programa educativo más completo y actualizado del mercado. Sus características más destacadas son:
- El desarrollo de casos prácticos presentados por expertos en Inteligencia Artificial en Marketing y Comunicación
- Los contenidos gráficos, esquemáticos y eminentemente prácticos con los que está concebido recogen una información completa y práctica sobre aquellas disciplinas indispensables para el ejercicio profesional
- Los ejercicios prácticos donde realizar el proceso de autoevaluación para mejorar el aprendizaje
- Su especial hincapié en metodologías innovadoras
- Las lecciones teóricas, preguntas al experto, foros de discusión de temas controvertidos y trabajos de reflexión individual
- La disponibilidad de acceso a los contenidos desde cualquier dispositivo fijo o portátil con conexión a internet
Crearás dashborads interactivos para visualizar datos y métricas de forma dinámica en un solo lugar”
El programa incluye en su cuadro docente a profesionales del sector que vierten en esta capacitación la experiencia de su trabajo, además de reconocidos especialistas de sociedades de referencia y universidades de prestigio.
Su contenido multimedia, elaborado con la última tecnología educativa, permitirá al profesional un aprendizaje situado y contextual, es decir, un entorno simulado que proporcionará una capacitación inmersiva programada para entrenarse ante situaciones reales.
El diseño de este programa se centra en el Aprendizaje Basado en Problemas, mediante el cual el profesional deberá tratar de resolver las distintas situaciones de práctica profesional que se le planteen a lo largo del curso académico. Para ello, contará con la ayuda de un novedoso sistema de vídeo interactivo realizado por reconocidos expertos.
Llevarás a cabo los Análisis Predictivos más avanzados para verificar el rendimiento de tus anuncios”
Gracias a la revolucionaria metodología Relearning, integrarás todos los conocimientos de forma óptima para alcanzar con éxito los resultados que buscas”
Syllabus
This Postgraduate diploma will focus on Automation and Optimization of Marketing Processes with AI. Consisting of 3 modules, the syllabus will address both data integration and platforms using Machine Learning strategies. In this way, graduates can improve their advertising campaigns, personalizing them according to audiences. In addition, the materials will provide tools for the analysis of large volumes of data. The program will also emphasize the application of AI during sales, using techniques to generate Leads. Graduates will be able to make predictions about customers' needs to develop products that respond to them.
A complete and cutting-edge program that will allow you to advance progressively and completely, from the comfort of your home"
Module 1. Automation and Optimization of Marketing Processes with AI
1.1. Marketing Automation with AI
1.1.1. AI-based Audience Segmentation
1.1.2. Workflow Automation
1.1.3. Continuous Optimization of Online Campaigns
1.2. Integration of Data and Platforms in Automated Marketing Strategies
1.2.1. Analysis and Unification of Multichannel Data
1.2.2. Interconnection between Different Marketing Platforms
1.2.3. Real-time Data Updating
1.3. Optimization of Advertising Campaigns with AI
1.3.1. Predictive Analysis of Ad Performance
1.3.2. Automatic Personalization of the Advertisement according to the Target Audience
1.3.3. Automatic Budget Adjustment according to Results
1.4. Audience Personalization with AI
1.4.1. Content Segmentation and Personalization
1.4.2. Personalized Content Recommendations
1.4.3. Automatic Identification of Homogeneous Audiences or Groups
1.5. Automation of Responses to Customers through AI
1.5.1. Chatbots and Machine Learning
1.5.2. Automatic Generation of Responses
1.5.3. Automatic Problem Solving
1.6. AI in Email Marketing for Automation and Personalization
1.6.1. Automation of Email Sequences
1.6.2. Dynamic Personalization of Content according to Preferences
1.6.3. Intelligent Segmentation of Mailing Lists
1.7. Sentiment Analysis with AI in Social Media and Customer Feedback
1.7.1. Automatic Sentiment Monitoring in Comments
1.7.2. Personalized Responses to Emotions
1.7.3. Predictive Reputation Analytics
1.8. Price and Promotion Optimization with AI
1.8.1. Automatic Price Adjustment based on Predictive Analytics
1.8.2. Automatic Generation of Offers Adapted to User Behavior
1.8.3. Real-time Competitive and Price Analysis
1.9. Integration of AI into Existing Marketing Tools
1.9.1. Integration of AI Capabilities with Existing Marketing Platforms
1.9.2. Optimization of Existing Functionalities
1.9.3. Integration with CRM Systems
1.10. Trends and Future of Automation with AI in Marketing
1.10.1. AI to Improve User Experience
1.10.2. Predictive Approach to Marketing Decisions
1.10.3. Conversational Advertising
Module 2. Communication and Marketing Data Analysis for Decision Making
2.1. Specific Technologies and Tools for Communication and Marketing Data Analysis
2.1.1. Tools for Analyzing Conversations and Trends in Social Media
2.1.2. Systems to Identify and Evaluate Emotions in Communications
2.1.3. Use of Big Data to Analyze Communications
2.2. Applications of AI in the Analysis of Large Volumes of Marketing Data
2.2.1. Automatic Processing of Massive Data
2.2.2. Identification of Behavioral Patterns
2.2.3. Optimization of Algorithms for Data Analysis
2.3. Tools for Data Visualization and Reporting of Campaigns and Communications with AI
2.3.1. Creation of Interactive Dashboards
2.3.2. Automatic Report Generation
2.3.3. Predictive Visualization of Campaign Results
2.4. Application of AI in Market Research
2.4.1. Automatic Processing of Survey Data
2.4.2. Automatic Identification of Audience Segments
2.4.3. Prediction of Market Trends
2.5. Predictive Analytics in Marketing for Decision Making
2.5.1. Predictive Models of Consumer Behavior
2.5.2. Campaign Performance Forecasting
2.5.3. Automatic Adjustment of Strategic Optimization
2.6. Market Segmentation with AI
2.6.1. Automated Analysis of Demographic Data
2.6.2. Identification of Interest Groups
2.6.3. Dynamic Personalization of Offers
2.7. Marketing Strategy Optimization with AI
2.7.1. Use of AI to Measure Channel Effectiveness
2.7.2. Strategic Automatic Adjustment to Maximize Results
2.7.3. Simulation of Strategic Scenarios
2.8. AI in Marketing ROI Measurement
2.8.1. Conversion Attribution Models
2.8.2. ROI Analysis using AI
2.8.3. Customer Lifetime Value Estimation
2.9. Success Stories in Data Analytics with AI
2.9.1. Demonstration through Case Studies where AI has Improved Results
2.9.2. Cost and Resource Optimization
2.9.3. Competitive Advantages and Innovation
2.10. Challenges and Ethical Considerations in AI Data Analysis
2.10.1. Biases in Data and Results
2.10.2. Ethical Considerations in Handling and Analyzing Sensitive Data
2.10.3. Challenges and Solutions for Making AI Models Transparent
Module 3. Sales and Leads Generation with Artificial Intelligence
3.1. Application of AI in the Sales Process
3.1.1. Automation of Sales Tasks
3.1.2. Predictive Sales Cycle Analysis
3.1.3. Optimization of Pricing Strategies
3.2. Techniques and Tools for Lead Generation with AI
3.2.1. Automated Lead Identification
3.2.2. User Behavior Analysis
3.2.3. Personalization of Content for Recruitment
3.3. Leads Scoring with AI
3.3.1. Automated Evaluation of Leads Qualification
3.3.2. Lead Analysis Based on Interactions
3.3.3. Leads Scoring Model Optimization
3.4. AI in Customer Relationship Management
3.4.1. Automated Tracking to Improve Customer Relationships
3.4.2. Personalized Recommendations for Customers
3.4.3. Automation of Personalized Communications
3.5. Implementation and Success Cases of Virtual Assistants in Sales
3.5.1. Virtual Assistants for Sales Support
3.5.2. Improving Customer Experience
3.5.3. Optimizing Conversions and Closing Sales
3.6. Predicting Customer Needs with AI
3.6.1. Analysis of Buying Behavior
3.6.2. Dynamic Offer Segmentation
3.6.3. Personalized Recommendation Systems
3.7. Personalization of the Sales Offer with AI
3.7.1. Dynamic Adaptation of Sales Proposals
3.7.2. Behavior-based Exclusive Offers
3.7.3. Creation of Customized Packs
3.8. Competitive Analysis with AI
3.8.1. Automated Competitor Monitoring
3.8.2. Automated Comparative Price Analysis
3.8.3. Predictive Competitive Surveillance
3.9. Integration of AI in Sales Tools
3.9.1. Compatibility with CRM Systems
3.9.2. Empowerment of Sales Tools
3.9.3. Predictive Analytics in Sales Platforms
3.10. Innovations and Predictions in the Sales Environment
3.10.1. Augmented Reality in Shopping Experience
3.10.2. Advanced Automation in Sales
3.10.3. Emotional Intelligence in Sales Interactions
Make the most of this opportunity to surround yourself with expert professionals and learn from their work methodology"
Postgraduate Diploma in Communication and Business Relationship Management using Artificial Intelligence
Dive into the future of business strategies with the Postgraduate Diploma in Communication and Business Relationship Management using Artificial Intelligence, an innovative program from TECH Global University. In an increasingly dynamic digital environment, the ability to leverage computer systems has become crucial to the effectiveness and competitiveness of any organization. Our program, designed for professionals in constant pursuit of excellence, offers you the flexibility to learn at your own pace through our interactive online classes. As academic leaders in the industry, we understand that effective communication and business relationship management are critical to business success, which is why we've created a syllabus that combines the latest trends in artificial intelligence with proven communication and business management strategies.
Acquire business and IT skills
The Postgraduate Diploma in Communication and Business Relationship Management using Artificial Intelligence will provide you with in-depth theoretical knowledge backed by practical applications of artificial intelligence in the business environment. You will explore how this technology can personalize business communication, anticipate customer needs and improve operational efficiency. TECH Global University prides itself on offering a balanced approach between theory and practice. Our online classes will not only provide you with solid knowledge, but will also immerse you in case studies and hands-on projects that will challenge you to creatively apply artificial intelligence in real-world business situations. Upon completion of the program, you will not only become an expert in implementing artificial intelligence in business communication and business relationship management, but you will also be ready to lead the digital transformation in your organization. Propel your career to new horizons with the Postgraduate Diploma in Communication and Business Relationship Management using Artificial Intelligence from TECH Global University, where innovation and excellence are in every lesson.