Postgraduate certificate Total Quality Management in Organizations

Quality Management is an excellent tool that should be implemented in any organization and company. Even so, it is surprising that very few do it, which in the long term does not meet the needs of customers. Therefore, having a professional who is knowledgeable in this area, and who will help maintain ISO 9001:2015 certification, is well appreciated by any board of directors. That is why this program will provide the basis for the student to know in depth the guidelines for the development, maintenance and necessary improvement of the quality of a company.

University certificate

duration

6 weeks

Modality

Online

Schedule

At your own pace

Exams

Online

start date

Credits

6 ECTS

financing up to

3 months

Price(first year)

See price

The world's largest school of business”

Syllabus

The structure of this Postgraduate certificate has been designed to be 100% online, allowing students to organize their learning pace and professional schedule at their convenience. In this way, you will be able to continue advancing in these two indispensable areas to ensure a position of excellence within any organization.

The Relearning methodology implemented by TECH will allow you to continue learning at your own pace and in a natural way. A great advantage for you and your career"

Syllabus

The Postgraduate certificate in Total Quality Management in Organizations of TECH Global University is an intensive and practical program that will prepare the student to value different quality tools within the industry.

In addition, the content is also designed to promote the development of managerial skills that allow for more rigorous decision making in uncertain environments.

During 1,500 hours of continuous learning, the student will address quality issues and their main fundamentals, as well as their historical evolution. All this will help you understand the future of this area. Likewise, you will develop the principles of quality control, quality management and total quality, establishing the guidelines to integrate them in the development, maintenance and improvement of the company's quality.

This Postgraduate certificate is developed over 6 weeks and is divided into 1 module:

Module 1. Total Quality Management in Organizations

Where, When and How is it Taught?

TECH offers the possibility of developing this Postgraduate certificate in Total Quality Management in Organizations completely online. During the 6 weeks of the specialization, the student will be able to access all the contents of this program at any time, which will allow the students to self-manage their study time.

Module 1. Total Quality Management in Organizations

1.1. Quality

1.1.1. Quality in Organizations
1.1.2. The Economics of Quality. Quality Costs
1.1.3. Benefits of a Quality Management System
1.1.4. Integrated Systems in Business Management

1.2. Quality Control and Management

1.2.1. Quality Management
1.2.2. Total Quality as Business Excellence
1.2.3. Expert Contributions

1.3. Comprehensive Quality

1.3.1. Leadership and Total Quality Management. Deployment of Objectives
1.3.2. Total Quality Management. Loyalty
1.3.3. Total Quality and Information Technology Management
1.3.4. Total Quality and Knowledge Management
1.3.5. Process reengineering

1.4. Total Quality Management

1.4.1. Total Quality Management (TQM)
1.4.2. The Great Total Quality Models
1.4.3. The Key Elements of Total Quality: Teamwork
1.4.4. The PDCA or Continuous Improvement Scheme
1.4.5. The LEAN Concept and its relation to Total Quality

1.5. Benchmarking

1.5.1. Benchmarking and Total Quality
1.5.2. Types of Benchmarking
1.5.3. BenchmarkingStages

1.6. Strategic Development of Total Quality

1.6.1. Total Quality Strategies
1.6.2. Total Quality Information Systems
1.6.3. The Strategic Vision of Total Quality
1.6.4. Tools Related to the Strategies Used in Total Quality

1.7. Process Approach in Total Quality

1.7.1. Process Management
1.7.2. Process Start-up
1.7.3. Process Management and Improvement based on PDCA Analysis
1.7.4. Relationship between Process Management and Management by Processes

1.8. Standardization: Order and Cleanliness based on 5S

1.8.1. The 5S Step by Step
1.8.2. Implementation of the 5S
1.8.3. Benefits of 5S Implementation

1.9. Total Quality Management Tools

1.9.1. Improvement Teams
1.9.2. The 7 Classic Tools of Total Quality
1.9.3. Failure Modal Analysis (FMEA)
1.9.4. Taguchi Method

1.10. Advanced Methodologies for Total Quality Management

1.10.1. Kaizen. Data Science
1.10.2. Improvement and Problem Solving Methodologies
1.10.3. Quality Engineering Tools
1.10.4. Six Sigma

Continuous improvement is the pillar of any organization's management. Develop a strategy to help you achieve this goal"

Teaching Objectives

This Postgraduate certificate has a clear objective: to provide students with the tools they need to maintain the quality of a company's products and services. To do this, you will need to know the most advanced methodologies and techniques that will help you in this task. Therefore, after completing the course, students will see their professional opportunities increase, as well as their leadership and management skills.

Develop the principles of Quality Control, Quality Management and Total Quality, thanks to the online content of this program"

TECH makes the goals of their students their own goals too.
Working together to achieve them

The Postgraduate certificate in Total Quality Management in Organizationsqualifies students to:

Examine the development of quality throughout history and develop the concept of Total Quality management to its full extent
Provide specialized knowledge to industry professionals about the main concepts related to a Total Quality strategy
Facilitate the most advanced Total Quality methodologies, techniques and tools so that the professionals of the sector are able to carry out an adequate development of the total quality of the organization, always under the concept of continuous improvement
Develop specialized knowledge on quality and its importance in organizations
Establish total quality as the main management strategy
Consider continuous improvement as the pillar of management in organizations
Exploit the tools available to ensure total quality
Analyze Benchmarking for the benefit of the Total Quality of organizations
Include 5S in total quality development
Specialize in advanced methodologies in total quality management

Postgraduate Certificate in Total Quality Management in Organizations

The implementation of quality management is essential in any organization or company. However, it is of concern that many of them fail to do so, which in the long run can affect customer satisfaction. That is why having a professional versed in this area, who can help for example to maintain ISO 9001:2015 certification, is highly valued by business leaders. With even more reason, this Postgraduate Certificate in Total Quality Management in Organizations will update you in this area, enhancing your managerial and leadership skills.

Lead the strategic development of total quality with TECH

This Postgraduate Certificate in Total Quality Management in Organizations will increase your professional background to master in depth the guidelines for the development, maintenance and improvement of the quality of a company. In fact, you will analyze in depth the concept of total quality as a synonym of business excellence and you will establish the types and stages of Benchmarking. Of course, a complete academic journey that you will do entirely online and benefiting from the pedagogical methodology of Relearning, which will enhance your assimilation of each and every one of the concepts.