Introduction to the Program

Un completo programa de TECH que te aportará los conocimientos más avanzados sobre Sistemas de Gestión de la Calidad Asistencial en Instituciones Sanitarias, en una modalidad 100% online”

La calidad asistencial y la humanización son esenciales para garantizar que los pacientes reciban una atención sanitaria efectiva y satisfactoria en el área de Enfermería. Al enfocarse en el paciente y trabajar en colaboración con sus familias, los procedimientos satisfacen las necesidades físicas, emocionales y sociales del enfermo. Esto se traduce en una atención más efectiva y satisfactoria, así como en una mejor salud y bienestar para todos.

Por esa razón, TECH ha diseñado un programa en Quality of Care and Humanization in Healthcare for Nursing con el que busca dotar a los alumnos de las habilidades y competencias necesarias para poder llevar a cabo su labor como enfermeros con la máxima eficiencia posible. Así, a lo largo de este programa se abordarán aspectos como las Normas de Calidad, Liderazgo y Gestión del Talento, Bioética, Confidencialidad e Intimidad o Humanización en la Asistencia Sanitaria, entre otros. 

Todo ello, gracias a una cómoda modalidad 100% online que permite al alumno organizar sus estudios y sus horarios libremente, pudiendo compaginarlos con sus otras obligaciones e intereses del día a día. Además, con un plan de estudios que dispone de los materiales didácticos y de las actividades prácticas más dinámicos y completos del mercado.

Conviértete en un experto en Calidad Asistencial y Humanización en Salud en solo 6 meses y con total libertad de organización y de horarios”

Esta Postgraduate diploma en Quality of Care and Humanization in Healthcare for Nursing contiene el programa científico más completo y actualizado del mercado. Sus características más destacadas son:

  • El desarrollo de casos prácticos presentados por expertos sanitarios en Calidad Asistencial y Humanización en Salud
  • Los contenidos gráficos, esquemáticos y eminentemente prácticos con los que está concebido recogen una información científica y práctica sobre aquellas disciplinas indispensables para el ejercicio profesional
  • Los ejercicios prácticos donde realizar el proceso de autoevaluación para mejorar el aprendizaje
  • Su especial hincapié en metodologías innovadoras
  • Las lecciones teóricas, preguntas al experto, foros de discusión de temas controvertidos y trabajos de reflexión individual
  • La disponibilidad de acceso a los contenidos desde cualquier dispositivo fijo o portátil con conexión a internet

Profundiza en aspectos como la Humanización de los Cuidados Paliativos y la Bioética, sin límites horarios y sin necesidad de desplazamientos” 

El programa incluye en su cuadro docente a profesionales del sector que vierten en esta capacitación la experiencia de su trabajo, además de reconocidos especialistas de sociedades de referencia y universidades de prestigio. 

Su contenido multimedia, elaborado con la última tecnología educativa, permitirá al profesional un aprendizaje situado y contextual, es decir, un entorno simulado que proporcionará una capacitación inmersiva programada para entrenarse ante situaciones reales. 

El diseño de este programa se centra en el Aprendizaje Basado en Problemas, mediante el cual el profesional deberá tratar de resolver las distintas situaciones de práctica profesional que se le planteen a lo largo del curso académico. Para ello, contará con la ayuda de un novedoso sistema de vídeo interactivo realizado por reconocidos expertos.

Actualiza tus conocimientos sobre Gestión del Bienestar de los Profesionales y Cuidado del Personal, desde tu Tablet, móvil u ordenador"

especializacion calidad asistencial humanizacion salud enfermeria

Un programa único que te permitirá dominar una de las áreas con más futuro en el ámbito de la Enfermería"

Syllabus

The structure and all the didactic resources of this Postgraduate diploma in Quality of Care and Humanization in Healthcare for Nursing have been designed by the outstanding professionals that make up TECH's team of renowned experts in Nursing. In this way, very complete and updated multimedia materials have been created, based on the most efficient pedagogical methodology, Relearning, which allows students to assimilate the essential concepts in a natural and progressive way.

Improve your quality of care with the most innovative multimedia materials and go deeper into those aspects of the syllabus that interest you most, thanks to a wide variety of additional information available on the Virtual Campus"

Module 1. Healthcare Quality Management Systems in Healthcare Institutions

1.1. Quality of Care Methodology for Quality Management

1.1.1. Quality of Care
1.1.2. Quality Dimensions
1.1.3. Methodology for Quality Management

1.2. Quality Management Systems 

1.2.1.  Components of Quality Management System
1.2.2. Quality Costs
1.2.3. Reference models in Quality and Excellence
1.2.4. Quality Management in Healthcare Institutions

1.3. Quality Control Excellence as a Quality Model 

1.3.1. Quality Control Audit
1.3.2. Evaluation cycle. Quality Components
1.3.3. Continuous Quality Improvement
1.3.4. Excellence as a Quality Model

1.3.4.1. The Principle of Excellence 

1.4. Quality Assessment and Improvement Method 

1.4.1. Quality components 
1.4.2. Evolution of Quality Management Systems 

1.4.2.1. Quality Control 
1.4.2.2. Quality Assurance
1.4.2.3. Total quality (excellence) and continuous improvement 

1.5. Processes for the improvement of Health Care

1.5.1. Process Management
1.5.2. Design of Assistance Processes
1.5.3. Quality Standards

1.5.3.1. Evaluation of the Assistance Processes

1.6. Strategies for Improving Effectiveness and Applying Evidence in Clinical Practice 

1.6.1. Clinical Practice Guideline. Evidence-Based Tools
1.6.2. Good clinical practice: Standards, Monitoring
1.6.3. Assessment of Results to Clinical Practice

1.7. Planning a Continuous Improvement Plan

1.7.1. The PDCA cycle
1.7.2. Planning, Implementation
1.7.3. Checking and Performance

1.8. External Evaluation and Accreditation Models

1.8.1. External Evaluation in Quality Management
1.8.2. Accreditation Models
1.8.3. Accreditation in the healthcare field

1.9. Leadership and People Management for Quality Improvement

1.9.1. Leadership and Talent Management in Healthcare Organizations
1.9.2. Principles of Motivation in Professionals in Healthcare Organizations
1.9.3. Effective People Management Tools for Quality Improvement

1.10. Assessment of the Quality of Care and Management within the hospital

1.10.1. Quality management within the hospital environment
1.10.2. Structure, process and results in the evaluation of quality management in hospitals
1.10.3. Models and standards of excellence in Quality Management in the hospital environment

Module 2. Quality of Care and Ethics

2.1. Ethics and Bioethics. Principles

2.1.1. Principles of Bioethics
2.1.2. Fundamentals and Methodology in Bioethics
2.1.3. Deliberative method

2.2. Ethics of healthcare organizations

2.2.1. Main lines of the ethics of healthcare organizations
2.2.2. Bioethics Committees
2.2.3. Figure of the bioethics consultant 

2.3. Confidentiality and privacy

2.3.1. Right to confidentiality of information and health data
2.3.2. The right to respect your physical privacy and to be treated with dignity
2.3.3. The Patient’s Right to Clinical Information
2.3.4. Conflicts from Interests

2.4. Ethics of clinical decisions

2.4.1. Informed Consent
2.4.2. Informed consent by proxy
2.4.3. Capacity and competence

2.5. Ethics of health care decisions at the beginning of life

2.5.1. Preimplantation genetic diagnosis
2.5.2. Ethical principles in abortion
2.5.3. Limitation of Therapeutic Effort in the Neonatology

2.6. Ethics of health care decisions at the end of life

2.6.1. Death
2.6.2. Decisions at the end of life. The Ethical Principle of Autonomy
2.6.3. Advance planning of decisions
2.6.4. Living wills as a support document for end-of-life decisions 

2.7. Adequacy of the therapeutic effort and refusal of treatment

2.7.1. Ethical decision making at the end of life
2.7.2. Adequacy of life-sustaining therapies
2.7.3. Refusal of treatment
2.7.4. Decision making in the minor patient

2.8. Ethics and research

2.8.1. Ethics and research Relevant documents
2.8.2. Ethical evaluation of health research
2.8.3. Operation of Research Ethics Committees

2.9. Value of palliative care 

2.9.1. Palliative Care
2.9.2. Objectives of palliative care
2.9.3. Aims of palliative medicine

2.10. Ethics and Transplantation

2.10.1. Ethics in the process of organ donation and transplantation
2.10.2. Ethical considerations in living-donor transplantation
2.10.3. Transplantation in controlled asystole. Ethical analysis

Module 3. Humanization of Healthcare

3.1. Humanization in Healthcare

3.1.1. Humanization in Healthcare

3.1.1.1. International Regulatory Framework

3.1.2. Starting elements. Steps to Action
3.1.3. Humanization strategic plans

3.2. Patient and Family Well-being and Comfort Management

3.2.1. Patient experience-centered care culture
3.2.2. Infrastructure, resources and technology
3.2.3. Humanizing care tools

3.2.3.1. Personalization of care
3.2.3.2. Privacy
3.2.3.3. Autonomy
3.2.3.4. Shared decision making

3.3. Person-Centered Care Model

3.3.1. Systems of Care. Evolution
3.3.2. PCA model
3.3.3. Professionals New roles and care teams
3.3.4. Support and consensus groups

3.4. Tools to Humanize. Communication Empathy

3.4.1. Values to humanize the healthcare environment 
3.4.2. Interpersonal relationships. Holistic and integral care
3.4.3. Communication and Empathy
3.4.4. Measuring the degree of humanization. Control systems

3.5. Humanization of the Intensive Care Unit

3.5.1. How to Humanize an Intensive Care Unit
3.5.2. Staff Care
3.5.3. Patient, Family, Citizenship
3.5.4. Humanization of the Architecture of the Intensive Care Unit

3.6. Humanized Care of the Terminally Ill

3.6.1. Humanization of Health Care at the End of Life
3.6.2. Care at the end of life, at home
3.6.3. Palliative care in the hospital. How to humanize this care

3.7. Management of Professional Well-being

3.7.1. Welfare of professionals

3.7.1.1. Factors that alter the well-being of professionals
3.7.1.2. Disorders present in the alteration of professional well-being 
3.7.1.3. Leader and group relationship in the work environment
3.7.1.4. Techniques to improve professional well-being
3.7.1.5. Tools for measuring professional well-being

3.8. Values-based Management Model

3.8.1. Values-based Management 
3.8.2. Phases of the Values-based Management Implementation Process

3.8.2.1. Phase I. Definition of Values
3.8.2.2. Phase II. Communication
3.8.2.3. Phase III. Alignment

3.8.3. Benefits of Management by Values
3.8.4. The Pillars of Value-Based Management in Healthcare Institutions

3.9. Humanization in the Care of Special Patients

3.9.1. International Normative Framework
3.9.2. Recognition of the Personal Autonomy Principle
3.9.3. Strategic lines and humanizing actions

3.9.3.1. Humanized spaces
3.9.3.2. Humanizing actions in consultation and emergency rooms
3.9.3.3. Humanizing actions in hospital admissions
3.9.3.4. Humanizing actions for accompanying and family members

3.9.4. Humanization plan for professionals: Care for the Professional
3.9.5. Models of Humanization Plans and Guidelines

3.10. Impact of Covid-19 on the Humanization of Health Care

3.10.1. Impact and transformation in the organizational and care structure of the health care system
3.10.2. Impact of Covid-19 on communication
3.10.3. More humanized infrastructure. Main strategic lines of action

Thanks to Relearning, you will be able to assimilate the essential concepts of the curriculum quickly and without having to spend too much time studying"

Postgraduate Diploma in Quality of Care and Humanization in Healthcare for Nursing

The quality of care is applied through multiple measures, such as the evaluation and improvement of processes and standards of care, the promotion of patient safety, the promotion of scientific and technological innovation, the continuous training of health professionals and the involvement of patients and their families in their own care process. On the other hand, humanization in healthcare refers to a series of ethical, social and cultural values that seek to respect the dignity, autonomy and integrity of the patient and his or her family. In other words, it is about offering health care centered on the person, taking into account their physical, psychological, emotional and spiritual needs. At TECH Global University we have this academic program designed with the aim of providing the knowledge and skills necessary to improve the quality of health care and promote the humanization of health services.

Both quality of care and humanization in health are fundamental aspects of health care, which seek to improve the patient's quality of life and satisfaction with health services. Both concepts are applied through various measures, which focus on ensuring the safety, efficacy, effectiveness and humanization of the healthcare provided. In this program you will learn about the concepts and principles of quality of care and humanization in health. It is an excellent choice for those who wish to acquire specialized skills and develop a successful career in this field.