University certificate
The world's largest faculty of dentistry”
Introduction to the Program
Mejora tus conocimientos en Cost and Process Optimization in Dental Clinics a través de este programa, donde encontrarás el mejor material didáctico con casos prácticos reales. Conoce aquí los últimos avances en dirección y gestión de clínicas para poder realizar una labor directiva de centros odontológicos de calidad”
La Gestión y Dirección de las Clínicas Dentales ha suscitado un creciente interés en los últimos años, sobre todo en aquellos profesionales que se han dado cuenta de la importancia de saber gestionar correctamente todos los recursos con los que cuentan en su clínica dental, para así convertirla en un negocio de futuro, con una continuidad que únicamente se asegurará aplicando las palancas adecuadas propias de la gestión empresarial.
En este nuevo entorno, cobra especial fuerza el enfoque de la clínica dental como una estructura organizativa, debiendo atender y dominar todas las áreas propias del campo de la gestión y dirección: recursos humanos, marketing, calidad, gestión del tiempo, planificación y estrategia, contabilidad y costes, etc.
Es por ello que, ante el surgimiento de nuevas clínicas dentales, TECH ha decidido lanzar esta Postgraduate diploma para los profesionales que deseen ampliar sus conocimientos en la optimización de costes y procesos organizativos, de tal manera que el profesional encontrará en este programa una titulación de modalidad 100% online, sin horarios preestablecidos ni traslados a centros presenciales. Cabe resaltar que, el programa está nutrido con material audiovisual, ejercicios prácticos y lecturas complementarias, lo que ayudará al estudiante en la excelencia académica.
Cada empresa necesita decidir dónde y con quién juega, con qué recursos cuenta y qué pretende ganar con ello”
Esta Postgraduate diploma en Cost and Process Optimization in Dental Clinics contiene el programa científico más completo y actualizado del mercado. Sus características más destacadas son:
- Desarrollo de casos prácticos presentados por expertos en las diferentes especialidades relacionadas con la gestión y dirección de clínicas odontológicas
- Sus contenidos gráficos, esquemáticos y eminentemente prácticos con los que están concebidos, recogen una información científica y rigurosa sobre aquellas disciplinas indispensables para el ejercicio profesional
- Novedades sobre la Optimización de Costes y Procesos en las Clínicas Dentales
- Sistema interactivo de aprendizaje basado en algoritmos para la toma de decisiones sobre las situaciones problemáticas planteadas
- Disponibilidad de los contenidos desde cualquier dispositivo fijo o portátil con conexión a internet
Este programa puede ser la mejor inversión que puedes hacer en la selección de un programa de actualización por dos motivos: además de poner al día tus conocimientos en Cost and Process Optimization in Dental Clinics, obtendrás un título de la Postgraduate diploma por TECH Global University”
Incluye en su cuadro docente profesionales pertenecientes al ámbito de la Gestión y Dirección de Clínicas Dentales, que vierten en esta especialización la experiencia de su trabajo, además de reconocidos especialistas pertenecientes a empresas de referencia, tanto en el sector como en sectores afines.
Gracias a su contenido multimedia elaborado con la última tecnología educativa, permitirán al profesional un aprendizaje situado y contextual, es decir, un entorno simulado que proporcionará un aprendizaje inmersivo programado para entrenarse ante situaciones reales.
El diseño de este programa está centrado en el Aprendizaje Basado en Problemas, mediante el cual el médico deberá tratar de resolver las distintas situaciones de práctica profesional que se le planteen a lo largo del programa. Para ello, contará con la ayuda de un novedoso sistema de vídeo interactivo realizado por reconocidos expertos en el campo de la gestión y dirección de clínicas dentales y con gran experiencia docente.
La Postgraduate diploma permite ejercitarse en entornos simulados que proporcionan un aprendizaje inmersivo programado para entrenarse ante situaciones reales"
Te brindamos la oportunidad de tomar las riendas de tu futuro y desarrollar todo tu potencial al frente de centros y clínicas odontológicas”
Syllabus
The structure of the contents has been designed by a team of professionals from the best dental centers, business centers, companies and universities in the national territory, aware of the relevance of current specialization in order to manage successful companies, and committed to quality teaching through new educational technologies.
This Postgraduate diploma in Cost and Process Optimization in Dental Clinics contains the most complete and up-to-date scientific program on the market”
Module 1. Quality and Time Management in the Dental Clinic
Quality Applied to the Internal Operation of Our Clinic
1.1. Quality Applied to the Treatments Offered
1.1.1. Definition of Quality in Dentistry
1.1.2. Standardizing Processes in the Dental Clinic
1.2. Quality Management Principles
1.2.1. What is a Quality Management System?
1.2.2. Benefits for the Organization
1.3. Quality in Task Performance
1.3.1. Protocols: Definition
1.3.2. Protocols: Purpose of Their Implementation
1.3.3. Protocols: Benefits of Their Implementation
1.3.4. Practical Example: First Visit Protocol
1.4. Tools for Monitoring and Revising Protocols
1.5. Continuous Improvement in Dental Clinics
1.5.1. What is Continuous Improvement?
1.5.2. Phase 1: Consultancy
1.5.3. Phase 2: Learning
1.5.4. Phase 3: Monitoring
1.6. Quality in Patient Satisfaction
1.6.1. Satisfaction Surveys
1.6.2. Applying Satisfaction Surveys
1.6.3. Improvement Reports
1.7. Practical Cases of Quality at the Dental Clinic
1.7.1. Practical Case 1: Protocol for Managing Emergencies
1.7.2. Practical Case 2: Producing a Satisfaction Survey
Managing the Time and Scope of the Services Provided at the Dental Clinic
1.8. Managing Safety and Health a Work in a Dental Clinic
1.8.1. The Importance of Defining the Main Tasks in a Dental Clinic
1.8.2. “One Task, One Person Responsible” Productivity Technique
1.8.3. Digital Task Managers
1.9. Standardizing Time in Dentistry Treatments
1.9.1. The Importance of Gathering Time Data
1.9.2. How to Document Time Standardization
1.10. Research Methodology to Optimize Quality Processes
1.11. Describing a Quality Management Model for Dentistry Services
1.12. Health Audit: Phases
Module 2. Purchasing and Storage Management
2.1. The Importance of an Appropriate Purchasing Plan
2.2. Responsibilities of the Purchasing Duty in a Dental Clinic
2.3. Efficiently Managing our Warehouse
2.3.1. Storage Costs
2.3.2. Safety Inventory
2.3.3. Registering the Incoming and Outgoing of Material
2.4. Stages in the Process of Purchasing
2.4.1. Searching for Information and Suggesting Alternatives
2.4.2. Evaluation and Decision Making
2.4.3. Follow-Up and Monitoring
2.5. Ways of Running Accounts and Account Management
2.5.1. Adjusting Order Types to Our Needs
2.5.2. Risk Management
2.6. Relationship With the Supplier
2.6.1. Types of Relationships
2.6.2. Payment Policy
2.7. Negotiations in Purchases
2.7.1. Necessary Knowledge and Skills
2.7.2. Stages in the Negotiation Process
2.7.3. How to Negotiate Successfully
2.8. Quality in Purchases
2.8.1. Benefits for the Clinic as a Whole
2.8.2. Measuring Parameters
2.9. Indicators of Efficiency
2.10. New Trends in Purchase Management
Module 3. Costs and Finances Applied to Dental Clinics
3.1. Basic Principles of Economy
3.2. The Balance Sheet
3.2.1. Structure of the Balance Sheet
3.2.2. Assests
3.2.3. Liabilities
3.2.4. Net Assets
3.2.5. Interpreting the Balance Sheet
3.3. Results Research
3.3.1. Sructure of the Income Statement
3.3.2. Interpreting the Income Statement
Maximizing Profitability
3.4. Introduction to Cost Accounting
3.5. Benefits of Its Implementation
3.6. Fixed Costs in the Dental Clinic
3.6.1. Establishing Fixed Costs
3.6.2. Fixed Costs of a Typical Dental Clinic
3.6.3. Cost/Hour of the Professional
3.7. Variables Costs in the Dental Clinic
3.7.1. Establishing Variable Costs
3.7.2. Variables Costs of a Typical Dental Clinic
3.8. Cost/Hour of a Dental Clinic
Activity: Calculating the Costs of My Clinic
3.9. Treatment Costs
3.10. Benefit of the Treatment
3.11. Pricing Strategy
Activity: Analysing the Profitability of the Treatments Offered at My Clinic
Financial Analysis of Your Clinic
3.12. Introduction
3.13. Invoices and Other Payment Documents
3.13.1. The Invoice: Meaning and Minimum Content
3.13.2. Other Payment Documents
3.14. Managing Collections and Payments
3.14.1. Administrative Organization
3.14.2. Managing Collections and Payments
3.14.3. The Treasury’s Budget
3.14.4. ABC Analysis of Patients
3.14.5. Unpaid Receivables
3.15. Modes of External Financing
3.15.1. Bank Financing
3.15.2. Leasing
3.15.3. Differences Between Leasing and Renting
3.15.4. Discounts on Commercial Items
3.16. Analysis of the Liquidity of Your Clinic
3.17. Analysis of the Profitability of Your Clinic
3.18. Debt Analysis
A unique, key and decisive master’s degree experience to boost your professional development”
Postgraduate Diploma en Optimización de Costos y Procesos en las Clínicas Dentales
The work of dentists is an essential pillar in human life, thanks to their techniques it is possible to maintain proper oral health both in teeth and gums, as well as in periodontal tissue. Given the current scenario of oral disease prevention, the number of professionals dedicated to this area has increased considerably; therefore, it is essential to develop all kinds of skills that allow them to develop in the fields of this sector. One of these competencies is the management of dental centers, which demand essential requirements to function properly. In order to address this issue in depth, TECH has developed a Postgraduate Diploma in Cost and Process Optimization in Dental Clinics which, in addition to providing the basis for incorporating strategic skills, will allow you to develop a business vision that identifies new opportunities. This postgraduate course is taught in 100% online mode, which makes it easy to self-manage your study spaces and receive the lessons at the times that best suit you.
Titúlate with a Postgraduate Diploma
Over six months of preparation in the largest digital university in the world, you will learn to use theoretical, methodological and analytical tools to optimally manage and direct the production processes of a dental clinic. This includes purchasing management, liquidity, profitability and debt analysis, as well as budgets, collections, payments and accounts. In addition, you will be trained in the use of digital resources that facilitate the planning and efficient management of tasks, which contributes to significant cost savings in the short and medium term. Likewise, you will manage to standardize other processes such as the organization of purchases, inventory management and the handling of bank financing.
Take an online Postgraduate Diploma
By taking this course you will learn the basic principles of economics that will help you design efficient work models that improve the productivity and quality of the services offered. You will master the main tools of the financial field with the aim of applying purchasing and cost management processes that avoid a flow of unproductive spending. Once you have completed the course, you will not only have an in-depth knowledge of finance, but you will also be able to organize directly related areas (human resources, marketing).