Postgraduate certificate Information Technology Services

Information and Communication Technologies (ICT) are an indispensable part of any company, as they are necessary to carry out different business processes. This program will enable professionals to acquire a broad vision of the technological services of organizations in order to develop quality work.

University certificate

duration

6 weeks

Modality

Online

Schedule

At your own pace

Exams

Online

start date

Credits

6 ECTS

financing up to

3 months

Price(first year)

See price

The world's largest faculty of information technology”

Introduction to the Program

IT professionals must continue their specialization to adapt to new developments in this field"

Information Technology Services have a great importance within organizations, so IT professionals have to know how to organize these services in companies in order to help the rest of the employees with these services, so that all the work is more efficient and gives benefits to the organization.

The teaching team of this Postgraduate certificate in Information Technology Services has made a careful selection of each of the topics of this training in order to offer the student a study opportunity as complete as possible and always linked to current events.

The program deals with digital transformation, ICT governance and management, information or software asset management systems, among other aspects.

This Postgraduate certificate provides students with specific tools and skills to successfully develop their professional activity in the broad environment of Communication Technology Management and Social Media. It works key competences such as knowledge of the reality and daily practice in different IT areas and develops responsibility in the monitoring and supervision of their work, as well as specific skills within this field.

Additionally, as it is a 100% online program, the student is not constrained by fixed schedules or the need to move to another physical location, but can access the contents at any time of the day, balancing their professional or personal life with their academic life.

Don't miss the opportunity to study this Postgraduate certificate at the Methodology with TECH. It's the perfect opportunity to advance your career"

This Postgraduate certificate in Information Technology Services contains the most complete and up-to-date program on the market. The most important features include:

Development of case studies presented by experts in IT Engineering
The graphic, schematic, and practical contents with which they are created, provide scientific and practical information on the disciplines that are essential for professional practice
Practical exercises where self-assessment can be used to improve learning
Special emphasis on innovative methodologies in Information technology services
Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection assignments
Content that is accessible from any fixed or portable device with an Internet connection

This University Course is the best investment you can make in selecting a refresher program to up to date your knowledge in Information Technology Services"

Its teaching staff includes professionals belonging to the field of Information Technology, who bring to this program the experience of their work, as well as recognized specialists from leading companies and prestigious universities.

The multimedia content, developed with the latest educational technology, will provide the professional with situated and contextual learning, i.e., a simulated environment that will provide immersive education programmed to learn in real situations.

This program is designed around Problem-Based Learning, whereby the professional must try to solve the different professional practice situations that arise during the academic year For this purpose, professionals will be assisted by an innovative interactive video system developed by renowned and experienced experts in Information Technology Services.

This program comes with the best educational material, providing you with a contextual approach that will facilitate your learning"

This 100% online course will allow you to combine your studies with your professional work while increasing your knowledge in this field"

Syllabus

The structure of the contents has been designed by the best professionals in the field of Computer Engineering , with extensive experience and recognized prestige in the profession.

We have the most complete and up-to-date academic program in the market. We strive for excellence and for you to achieve it too"

Module 1. Information Technology Services

1.1. Digital Transformation I

1.1.1. Business Innovation
1.1.2. Production Management
1.1.3. Financial Management

1.2. Digital Transformation II

1.2.1. Marketing
1.2.2. HR Management Resources
1.2.3. The Integrated Information System

1.3. Case Study

1.3.1. Company Presentation
1.3.2. Methodologies to Analyze the Acquisition of IT
1.3.3. Determining the Costs, Benefits and Risks
1.3.4. Economic Evaluation of Investment

1.4. ICT Governance and Management

1.4.1. Definition of IT and Information Systems Governance
1.4.2. Difference Between IT Systems Governance and Management
1.4.3. Framework for IT Systems Governance and Management
1.4.4. Regulations and IT Systems Governance and Management

1.5. ICT Corporate Governance

1.5.1. What is Good Corporate Governance?
1.5.2. ICT Governance Background
1.5.3. The ISO/IEC 38500:2008 Standard
1.5.4. Implementation of Good ICT Governance
1.5.5. ICT Governance and Best Practices
1.5.6. Corporate Governance. Summary and Trends

1.6. Control Objectives for Information and Related Technologies (COBIT)

1.6.1. Application Framework
1.6.2. Domain: Planning and Organization
1.6.3. Domain: Acquisition and Implementation
1.6.4. Domain: Delivery and Support
1.6.5. Domain: Supervision and Evaluation
1.6.6. Application of the COBIT Guide

1.7. The Information Technology Infrastructure Library (ITIL)

1.7.1. Introduction to ITIL
1.7.2. Service Strategies
1.7.3. Service Design
1.7.4. Transition Between Services
1.7.5. Service Operation
1.7.6. Improving the Service

1.8. The Service Management System

1.8.1. Basic Principles of UNE-ISO/IEC 20000-1
1.8.2. The Structure of the ISO/IEC 20000 Regulations
1.8.3. Service Management System (SMS) Requirements
1.8.4. Design and Transition of New or Modified Services
1.8.5. Service Provision Processes
1.8.6. Groups of Processes

1.9. The Software Asset Management System

1.9.1. Justification of Needs
1.9.2. Background
1.9.3. Presentation of the 19770 Regulation
1.9.4. Management Implementation

1.10. Business Continuity Management

1.10.1. Business Continuity Plan
1.10.2. Implementation of a BCP

This program will allow you to advance in your career comfortably"

Postgraduate Certificate in Information Technology Services

In a digitized and highly connected world, information technology services have become a fundamental pillar for the efficient operation of companies. With TECH Global University you will get the unique opportunity to acquire the necessary skills to excel in this constantly evolving field through our Postgraduate Certificate in Information Technology Services. Our program is designed to provide you with a comprehensive, quality education in information technology services, and best of all, you can access these online classes from anywhere and at any time that is convenient for you. This means you can learn without time or location restrictions, adapting to your pace of life and maximizing your learning. In the graduate course you will immerse yourself in a curriculum that covers everything from the fundamentals of IT service management to the latest trends and disruptive technologies. You'll learn how to implement and optimize information systems, ensure data security, manage technology projects and provide efficient technical support.

Get the skills you need to implement and optimize information systems, ensure data security, manage technology projects and provide efficient technical support.

Acquire the most advanced tools in Technology

Our practical, case-based approach will allow you to apply your knowledge to real-world situations, giving you a competitive advantage in the job market. In addition, you'll be supported by professors who are experts in the field and have access to up-to-date resources and tools to ensure your academic and professional success. Upon completion of the graduate program, you will be prepared to perform in key roles within organizations, such as systems analyst, network administrator, IT consultant or cybersecurity specialist. Your knowledge and skills in information technology will be highly valued and will open new doors to a promising and growing career. Don't miss the opportunity to boost your career in the exciting field of information technology services. Enroll in our Postgraduate Certificate in Information Technology Services from TECH Global University and take your skills to the next level!