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Introduction to the Program
According to Philip Crosby, the quality of a project is achieved by anticipating and avoiding defects that can ruin the team's work"

The Postgraduate certificate in Technology Project Quality Management presents some of the guidelines that allow for the efficient development of a planning process. The program will begin by discussing the importance of project quality assurance, presenting the difference between quality and grade, as well as a number of metrics and accuracy techniques that will help in this estimation.
After that, it will be possible to appreciate different theoretical approaches that have been proposed by renowned experts in the field, such as Philip Crosby, who developed an approach focused on the "Cost of Low Quality", stating that the costs of excellence are high when there is no investment in an excellent management system. The ideas of Kaoru Ishikawa, an important figure in the quality movement in Japan, will also be presented.
In addition, students will learn about the ISO21500 standard, a set of guidelines that help companies manage projects based on process, time and risk. There will also be space to discuss new trends and practices that have emerged in the field and that help to continuously improve the work of many professionals.
With the knowledge provided in the program, the student will be able to make accurate, fast and effective decisions, which will be supported by a series of concrete data on the reality of the job.
Learn how to perform a quality audit, defining the objectives and benefits for the project"
This Postgraduate certificate in Technology Project Quality Management contains the most complete and up-to-date program on the market. The most important features include:
- The development of case studies presented by experts in Technology Project Management
- The graphic, schematic and practical contents of the system provide business and practical information on those disciplines that are essential for professional practice
- Practical exercises where self-assessment can be used to improve learning
- Its special emphasis on innovative methodologies
- Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection assignments
- Content that is accessible from any fixed or portable device with an Internet connection
In the words of Kaoru Ishikawa: the success of a project requires the collaboration of all team members”
The program’s teaching staff includes professionals from the sector who contribute their work experience to this training program, as well as renowned specialists from leading societies and prestigious universities.
The multimedia content, developed with the latest educational technology, will provide the professional with situated and contextual learning, i.e., a simulated environment that will provide immersive training programmed to train in real situations.
This program is designed around Problem-Based Learning, whereby the professional must try to solve the different professional practice situations that arise during the academic year. For this purpose, the student will be assisted by an innovative interactive video system created by renowned and experienced experts.
With this program, you will be prepared to face difficult situations such as non-compliance with the quality of a project"

Put the program's theoretical knowledge into practice by performing a process analysis and a quality audit"
Syllabus
The program is designed to help students understand the importance of complying with the quality standards of a project. This will be achieved through metrics, in order to determine when a goal has been achieved. Likewise, a series of theories that help to measure the quality of a project, such as those outlined by Edwards Deming or Kaoru Ishikawa, will be explained. This way, different practical cases will be provided to exemplify the knowledge imparted and to guarantee the understanding of the contents.

Learn about the approaches of great experts such as Kaoru Ishikawa and Joseph Juran"
Module 1. Technology Project Quality Management
1.1. Importance of Quality Management in Projects
1.1.1. Key Concepts
1.1.2. Difference between Quality and Grade
1.1.3. Precision
1.1.4. Accuracy
1.1.5. Metrics
1.2. Quality Theorists
1.2.1. Edwards Deming
1.2.1.1. Shewart Deming Cycle (Plan-Do-Check-Act)
1.2.2. Continuing Improvement
1.2.3. Joseph Juran. Pareto Principle
1.2.3.1. Fitness for Purpose Theory
1.2.4. “Total Quality Management” Theory
1.2.5. Kaoru Ishikawa (Herringbone)
1.2.6. Philip Crosby (Cost of Low Quality)
1.3. Regulations: ISO 21500
1.3.1. Introduction
1.3.2. Background and History
1.3.3. Objectives and characteristics
1.3.4. Process group-Subject group
1.3.5. ISO 21500 vs. PMBOK
1.3.6. Future of the Standard
1.4. Emerging Trends and Practices in Quality Management
1.4.1. Policy Compliance and Auditing
1.4.2. Standards and Compliance
1.4.3. Continuing Improvement
1.4.4. Stakeholder Involvement
1.4.5. Recurring Retrospectives
1.4.6. Subsequent Retrospectives
1.5. Quality Management Planning
1.5.1. Cost-benefit Analysis
1.5.2. Multi-criteria Decision Analysis
1.5.3. Test Planning and Inspection
1.5.4. Flow Diagrams
1.5.5. Logical Data Model
1.5.6. Matrix Diagram
1.5.7. Interrelationship Digraphs
1.6. Quality Compliance and Noncompliance Costs
1.6.1. Compliance Costs
1.6.2. Non-Compliance or Non-Conformance Costs
1.6.3. Prevention Costs
1.6.4. Valuation Costs
1.6.5. Internal Failures
1.6.6. External Failures
1.6.7. Marginal Cost of Quality
1.6.8. Optimum Quality
1.7. Quality Management
1.7.1. Checklists
1.7.2. Analysis of Alternatives
1.7.3. Document Analysis
1.7.4. Process Analysis
1.7.5. Root Cause Analysis
1.7.6. Cause-and-effect Diagrams
1.7.7. Histograms
1.7.8. Scatter Plots
1.7.9. Design for X
1.7.10. Quality Improvement Methods
1.8. Quality Audits
1.8.1. What is an Internal Quality Audit?
1.8.2. Different Types of Audits
1.8.3. Objectives of an Internal Audit
1.8.4. Benefits of Internal Audits
1.8.5. Actors Involved in Internal Auditing
1.8.6. Internal Audit Procedure
1.9. Quality Control
1.9.1. Verification Sheets
1.9.2. Statistical Sampling
1.9.3. Questionnaires and Surveys
1.9.4. Performance Reviews
1.9.5. Inspection
1.9.6. Product Testing/Evaluation
1.9.7. Retrospectives and Lessons Learned

The quality of a project depends on the development and execution of various statistical techniques and methods. Learn about them in this Postgraduate certificate"
Postgraduate Certificate in Technology Project Quality Management
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In a business environment as competitive as the technological one, it is crucial for companies to offer high quality products that meet customer needs. In this sense, establishing proper quality management is essential to ensure that goods meet user expectations. For this reason, computer scientists with high skills in this area are increasingly required by leading technology companies. Consequently, TECH has designed the Postgraduate Certificate in Technology Project Quality Management, in order to provide you with a specialization that will boost your professional growth in this sector.
Increase your skills in this field 100% online
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Do you want to deepen your knowledge of ISO 21500 standards, the latest trends or planning protocols for quality management in the development of digital products? Tech responds to your academic and professional requirements with solvency! The Postgraduate Certificate in Technology Project Quality Management will allow you to learn these and many more aspects in just 6 weeks. Give your career as a computer scientist the boost it needs thanks to this degree, taught 100% online to help you combine your studies with your personal needs.