Discover the new techniques in the Management of Health Centers and Services, and apply them in the daily practice of your profession”

Why Study at TECH?

TECH is the world's largest 100% online business school. It is an elite business school, with a model based on the highest academic standards. A world-class center for intensive managerial skills education.   

TECH is a university at the forefront of technology, and puts all its resources at the student's disposal to help them achieve entrepreneurial success”

At TECH Global University

Innovation

The university offers an online learning model that balances the latest educational technology with the most rigorous teaching methods. A unique method with the highest international recognition that will provide students with the keys to develop in a rapidly-evolving world, where innovation must be every entrepreneur’s focus.

"Microsoft Europe Success Story", for integrating the innovative, interactive multi-video system. 

The Highest Standards

Admissions criteria at TECH are not economic. Students don't need to make a large investment to study at this university. However, in order to obtain a qualification from TECH, the student's intelligence and ability will be tested to their limits. The institution's academic standards are exceptionally high...  

95% of TECH students successfully complete their studies.

Networking

Professionals from countries all over the world attend TECH, allowing students to establish a large network of contacts that may prove useful to them in the future.  

100,000+ executives prepared each year, 200+ different nationalities.

Empowerment

Students will grow hand in hand with the best companies and highly regarded and influential professionals. TECH has developed strategic partnerships and a valuable network of contacts with major economic players in 7 continents.  

500+ collaborative agreements with leading companies.

Talent

This program is a unique initiative to allow students to showcase their talent in the business world. An opportunity that will allow them to voice their concerns and share their business vision. 

After completing this program, TECH helps students show the world their talent. 

Multicultural Context

While studying at TECH, students will enjoy a unique experience. Study in a multicultural context. In a program with a global vision, through which students can learn about the operating methods in different parts of the world, and gather the latest information that best adapts to their business idea. 

TECH students represent more than 200 different nationalities.  

Learn with the best

In the classroom, TECH’s teaching staff discuss how they have achieved success in their companies, working in a real, lively, and dynamic context. Teachers who are fully committed to offering a quality specialization that will allow students to advance in their career and stand out in the business world. 

Teachers representing 20 different nationalities. 

TECH strives for excellence and, to this end, boasts a series of characteristics that make this university unique:   

Analysis

TECH explores the student’s critical side, their ability to question things, their problem-solving skills, as well as their interpersonal skills.  

Academic Excellence

TECH offers students the best online learning methodology. The university combines the Relearning methodology (the most internationally recognized postgraduate learning methodology) with Harvard Business School case studies. A complex balance of traditional and state-of-the-art methods, within the most demanding academic framework.   

TECH is the world’s largest online university. It currently boasts a portfolio of more than 10,000 university postgraduate programs. And in today's new economy, volume + technology = a ground-breaking price. This way, TECH ensures that studying is not as expensive for students as it would be at another university.   

At TECH, you will have access to the most rigorous and up-to-date case analyses in academia” 

Thanks to this Postgraduate diploma in Management of Health Centers and Services, the student will have the necessary knowledge to take on the complex management of a health center, knowing first-hand all the procedures and strategies necessary for such management to be successful. 

The level of demand that health center directors must meet is extremely high. Fortunately, thanks to your professionalism and the knowledge that this program will provide you with, you will be more than prepared to take on healthcare leadership with all the guarantees”

Syllabus

TECH's Postgraduate diploma in Health Centers and Services Management is an intense program that prepares students for the many challenges they will face when managing a health center. 
Therefore, the content of the TECH Postgraduate diploma in Health Center and Services Management is designed to promote the development not only of direct health competencies in terms of management, but also of the student's leadership skills to give a complete approach to his or her role as a director. 

Over the course of 575 hours, the student analyzes a plethora of practical cases through individual and team work. It is, therefore, a real immersion in complex medical situations that require multi-skilled command figures.   

A plan that meets the most urgent needs of its students in terms of health center management, since its teaching material is written by professionals who have already assumed this role and know first-hand what it is like to coordinate an entire healthcare team. 

This Postgraduate diploma takes place over 6 months and is divided into 6 modules:

Module 1. Planning and Control in Health Organizations
Module 2. Health Systems and Policies
Module 3. Medical and Welfare Management Department in the Health System
Module 4.Clinical Management
Module 5.Chronicity and Telemedicine Management
Module 6.Leadership and People Management

Where, When and How is it Taught?

TECH offers you the possibility of taking this program completely online. Throughout the 6 months of training, you will be able to access all the contents of this program at any time, allowing you to self-manage your study time. 

Module 1. Planning and Control in Health Organizations 

1.1. The Process of Strategic Planning 

1.1.1. Mission, Vision, and Values 
1.1.2. The Cycle of Strategic Planning. Strategic Plan and Strategic Lines 
1.1.3. Planning and Continuous Quality Improvement. Advantages of Planning 
1.1.4. Internal and Competitive Analysis of the Environment. Benchmarking 

1.2. Management by Values and Objectives 

1.2.1. Operative Planning. Obtaining Objectives from Strategic Lines of Action 
1.2.2. Types of Objectives Goals 
1.2.3. Management by Values and Objectives: Management Plans 
1.2.4. Assessment of the Strategic and Operational Plan 

1.3. Organizational Theory Applied to Healthcare

1.3.1. Types of Organization 
1.3.2. Organizational Behavior Studies 
1.3.3. Characteristics of the Public Organization 
1.3.4. New organizational models Liquid and matrix organizations 

1.4. Future Organization 
1.5. Management and Directing 

1.5.1. The Management Process 
1.5.2. Collegiate Management Bodies 
1.5.3. Management Styles 

1.6. Actors in the National Health System 

1.6.1. Planners, Funders, Suppliers and Managers, Relationships and Differences 
1.6.2. Control and Inspection 
1.6.3. Citizens: Clients and Patients. Patient Associations 
1.6.4. Professionals: Trade Unions and Professional Societies 
1.6.5. Activists: Citizen Platforms and Pressure Groups

Module 2. Health Systems and Policies 

2.1. Health Systems 

2.1.1. Main Health System Models. Comparison and Results 
2.1.3. Beverige SMS Health Systems Model: Example 
2.1.4. Health Systems Biskmark Assurance Model: Examples 
2.1.5. Evolution of the Different Health Systems 

2.2. Health Financing and Provisioning 

2.2.1. Financing of the Health Systems. Public Contributions 
2.2.2. The Right to Health Care: Basic and Complementary Services 
2.2.3. Different Provision Models in a NHS. Private Provision 
2.2.4. Co-payment and User Financing 

2.3. The Care Health Care System in Spain. Relationships and Differences Between Autonomous Communities, Regulatory Framework 

2.3.1. General Health Law and Basic Health Structures 
2.3.2. Health Services of the Autonomous Communities and Territorial Coordination. The Interterritorial Health Council 
2.3.3. Comparison of the Autonomous Communities’ Health Service Organization and Resources

2.4. Evolution and Other Aspects of Health Systems 

2.4.1. Complexity and Chronicity Care 
2.4.2. Information Technology as a Driver for the Transformation of Healthcare Systems 
2.4.3. Promotion of Health and Heath Education Prevention 
2.4.4. Traditional Public Health and Its Evolution   
2.4.5. Health Coordination or Integration. The Concept of a Public Health Space

2.5. Alternatives to the Traditional Management Models 

2.5.1. Evaluation of New Management Models. Results and Experience

Module 3. Medical and Welfare Management Department in the Health System

3.1. Classical Medical Management VS. Health Care Management 

3.1.1. Structure and Content of Health System Governing Bodies. Current Organization Charts and Future Alternatives 
3.1.2. Physicians as Managers: From Board Members to Care Directors and Managers, Including General Management 
3.1.3. Preparation and Value Contribution 
3.1.4. Medical Division: Critical Areas 
3.1.5. Different Organizational Structures within the Medical Division 

3.2. Management Information Systems and Electronic Medical Records 

3.2.1. Control Panels 
3.2.2. Electronic Clinical History 
3.2.3. Assisted Prescription Systems 
3.2.4. Other Useful Information Systems in Health Management 

3.3. Care Continuity: Primary Care, Hospital Care and Social Health Care Integration 

3.3.1. Welfare Continuity in the Care Process. Integrated Healthcare Processes 
3.3.2. Moving Towards a Model of Social and Health Care 

3.4. Bioethics and Humanization in Medical Practice 

3.4.1. Bioethical Principles 
3.4.2. Ethics Committees in Health Organizations 
3.4.3. Humanization of Health Care 

3.5. Medical and Healthcare Management: Relations with the Nursing Division

3.5.1. Knowledge Management Tools for Clinical and Healthcare Management 
3.5.2. Medical and Healthcare Management: Relations with the Nursing Division

3.6. Public Health, Promotion of Health and Health Education for Welfare Directorates 

3.6.1. Public Health Concept and Scope 
3.6.2. Promotion of Health and Heath Education 
3.6.3. Prevention Programs Types 

Module 4. Clinical Management 

4.1. Regulating Clinical Management 

4.1.1. Different Definitions and Visions of Clinical Management
4.1.2. Different decrees and Regulations on Clinical Management 
4.1.3. Levels of Autonomy 

4.2. Processes and Protocols in Clinical Management. Handling Scientific Evidence 

4.2.1. Types and Classification of Scientific Evidence 
4.2.2. Protocols, Clinical Practice Guidelines, Clinical Pathways: Differences
4.2.3. Grade and Care Routes 

4.3. Patient Classification Systems

4.3.1. Patient Classification Systems
4.3.2. Patient Dependency Analysis. Dependency Scales and Classification 
4.3.3. Calculation of Staffing/Cash Flow Based on Patient Classification. Workload Distribution 

4.4. Models and Clinical Management Units: Inter-hospital Units 

4.4.1. Types of Clinical Management Units 
4.4.2. Mixed Primary and Specialized Care Units 
4.4.3. Interservice Units 
4.4.4. Inter-hospital Units 

4.5. Prudent Drug Prescription. Electronic Prescription

4.5.1. Prudent Prescribing: Choosing Wisely
4.5.2. “Non-action” Strategies 

4.6. Prescription Complementary Tests 

4.6.1. Prudent Prescription Vs. Defensive Medicine 
4.6.2. Prescription Audits and Prescription Monitoring: Results

Module 5. Chronicity and Telemedicine Management 

5.1. Complex and Chronic Patient Management

5.3.1. Chronic Care Model and Population Stratification. Kaiser Permanente 
5.3.2. Management of Population Groups at Risk. Management of Complex and/or Chronic Diseases at Home 
5.3.3. Chronicity and Social and Health Care 

5.2. Experiences in Patient Empowerment: Active Patients, School of Patients

5.2.1. Active Patient Model. Stanford University 
5.2.2. Self-care Education Program. International and Spanish Experiences 
5.2.3. Patient Schools 
5.2.4. Patient Empowerment and Nursing Input 

5.3. Telemedicine

5.3.1. Services Currently in Place and Future Perspectives

Module 6. Management and Economic Assessment 

6.1. Cost Calculation

6.1.1. Weighting and Calculation of Health Costs 

6.1.1.1. Cost/Benefit 
6.1.1.2. Cost/Utility 
6.1.1.3. Cost/Productivity 

6.2. Budget and Accounting 

6.2.1. General Accounting Principles 
6.2.2. What is a Budget? Types of Budgeting and Financial Management 
6.2.3. Retrospective Income and Expenses Budget 
6.2.4. Prospective Public Budget by Chapters 

6.3. Purchasing, Contracting and Supplies

6.3.1. Purchasing Management. Purchasing and Procurement Commissions 
6.3.2. Integrated Procurement Systems. Centralized Purchasing 
6.3.3. Management of Public Service Contracting: Tenders and Agreements 
6.3.4. Hiring in the Private Sector 
6.3.5. Supply Logistics 

6.4. Efficiency and Sustainability of Health Systems

6.4.1. Financial Situation of the Public Health System, Sustainability Crisis 
6.4.2. Spending for Health Benefits. Comparison of Investments for Further Health Benefits 
6.4.3. Expenditure Control in the Public Health System 

6.5. Funding Models 

6.5.1. Financing Based on Historical Budget and Activity 
6.5.2. Capitation Funding 
6.5.3. Financing by DRGs and Processes, Payment per Act 
6.5.4. Incentives for Professionals Based on Funding 

6.6. Clinical and Economic Management Agreements and Contracts 

6.6.1. Management Agreements. Definition and Models 
6.6.2. Development and Assessment of a Management Agreement 

A unique, key, and decisive educational experience to boost your professional development and make the definitive leap”