Description

The most comprehensive knowledge of the professional master’s degree compiled for you in the highest-quality program”

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This MBA is a response to an important need for updating and growth in the field of Pharmacy. At present, this requirement responds, among other things, to the increase in the importance of assistance that the Pharmacy Office is achieving in recent times. This situation has led to an increase in the specialization needs of pharmacy professionals. 

The knowledge of the professional should no longer be limited to the mastery of Pharmacology and the knowledge of the pharmacist in terms of healthcare, but requires skills that position him/her in the business landscape in a stable and competitive manner. 

Through a study method of proven efficiency, you will be able to acquire skills in the areas of leadership and management, and in the essential areas of business development. 

This MBA in Pharmacy Office Management and Administration will help you stay up to date to provide comprehensive, quality care” 

This professional master’s degree in MBA in Pharmacy Office Management and Administration contains the most complete and up-to-date scientific program on the market. The main features are: 

  • Practical case studies presented by experts
  • The graphic, schematic, and practical contents with which they are created provide scientific and practical information on the disciplines that are essential for professional practice
  • Practical exercises where self-assessment can be used to improve learning
  • Emphasis on innovative methodologies
  • Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection assignments
  • Content that is accessible from any fixed or portable device with an Internet connection

This MBA is the best investment you can make when selecting a refresher program for two reasons: In addition to updating your knowledge, you will be able to propel any Pharmacy Office to success”

Its teaching staff includes expert professionals who contribute their work experience to this training program, as well as renowned specialists from leading societies and prestigious universities. 

Its multimedia content, developed with the latest educational technology, will provide the professional with situated and contextual learning, i.e., a simulated environment that will deliver an immersive learning experience, programmed to learn in real situations. 

This program is designed around Problem-Based Learning, whereby the professional must try to solve the different professional practice situations that arise throughout the scientific program. For this purpose, the specialist will be assisted by an innovative interactive video system created by renowned experts in the field of MBA in Pharmacy Office Management and Administration with extensive experience. 

Increase your decision-making confidence by updating your knowledge through this MBA"

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Make the most of the opportunity to learn about the latest advances in this field and apply it to your daily practice"

Objectives

The objective of this comprehensive program is to accompany and encourage you in a process of professional growth that will allow you to reach another level of performance. With the most interesting and up-to-date knowledge of the moment in a program intensively focused on practice. 

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A complete and efficient update on MBA in Pharmacy Office Management and Administration that will propel you to another level of intervention”

General objectives

  • Acquire the knowledge and techniques that are essential to take on and organize the organizational responsibilities of a Pharmacy Office
  • Learn about responsible management
  • Learn how to manage the financial area of the Pharmacy
  • Learn how to manage all aspects of Human Resources
  • Learning about the client/patient in all its aspects
  • Analyze the purchasing processes and the most efficient ways of conducting logistics
  • Learn how to manage all aspects of Human Resources
  • Analyze marketing processes
  • Study sales management
  • Learning about external and internal communication
  • Learn about service management in the Pharmacy Office
  • Know everything you need to know about quality control, standards and certifications

Specific objectives

Module 1. The Responsible Management of the Pharmacy Office

  • Learn about the role of Community Pharmacy
  • Study health promotion techniques from Community Pharmacy
  • Learn how to implement good practices in Community Pharmacy
  • Learn about the proper use of medicines and medical devices
  • Learn about professional secrecy
  • Analyze corporate social liability applied to Pharmacy Offices
  • Learn how to organize a Pharmacy Office

Module 2. Economic-Financial Management of the Pharmacy Office

  • Analyze the fundamentals of pharmacy management
  • Learning how to use financial and economic ratios in pharmacy
  • Know how to manage inventories

Module 3. Management and Administration of Human Resources in the Pharmacy Office

  • Learn organizational models
  • Learn how to select and interview personnel
  • Learn about interdependencies and leadership
  • Study management models
  • Study Human Resources in Pharmacy
  • Learn about occupational hazard prevention
  • Learn about organization and internal communication

Module 4. Optimization of Purchasing and Logistics Processes at the Pharmacy Office

  • Learn about logistics operators and their supply models
  • Learn how to manage suppliers and all the processes before and after purchasing products
  • Learn how stock is managed
  • Learn the ways to promote and launch new products

Module 5. Client/Patient Management

  • Analyze communication with the client/patient
  • Recognize client segmentation
  • Learn about consumer psychology
  • Lean how to carry out customer loyalty programs

Module 6. Pharmaceutical Marketing

  • Study the fundamentals of pharmaceutical and relationship marketing
  • Learn about market research in the Pharmacy Office
  • Study Pharmaceutical Merchandising, advertising and promotion
  • Learn the processes of digitalization of Pharmacy, Strategic Marketing and Micromarketing

Module 7. Sales in the Pharmacy Office

  • Gain in-depth knowledge of psychology applied to sales techniques 
  • Know how sales cycles work 
  • Know how to create sales projections 
  • Understand the different pricing policies 
  • Delve into the different types of products 
  • Know the techniques for the profitability of products 
  • Address different types of purchases and customers 
  • Know the basics of cross-selling and up-selling 
  • Know how to act in challenging situations 
  • Know the fundamentals of digital e-commerce management

Module 8. Communication in the Pharmacy Office

  • Learning about internal communication and conflict management
  • See the forms of communication with the client
  • Learn the importance of the image of the Pharmacy Office
  • Study the technical means of communication
  • Incorporate strategies for acting on social media
  • Learn about digital marketing to attract and retain customers

Module 9. Management of the Professional Services of the Pharmacy Office

  • Analyze what services can be developed in the Pharmacy
  • Study how to perform the selection and implementation of services and what requirements they have

Module 10. Quality Management in the Pharmacy Office

  • Learn about certification of quality of the Pharmacy Office
  • Learn how to perform Total Quality and Strategic Management (TQM)
  • Learn about the control points and improvement indicators
  • Identify the strategic niches and competitive advantages
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Realistic goals that will turn into immediate job advancements"

Professional Master's Degree in Pharmacy Office Management and Administration

In medicine, clinical pharmacy is one of the most important jobs in the field. The skills and knowledge of pharmacists as health professionals are multifaceted, since they are not only in charge of manufacturing, prescribing and supplying drugs, but also of research, development and quality control of these. At TECH Technological University we have designed the Professional Master's Degree in Pharmacy Office Management, a program that responds to the importance that the role of pharmacists has taken in recent years, as well as the need for updating and growth of the pharmaceutical sector.

Study a postgraduate program and achieve your goals with effective and efficient organization.

Those who enroll in this program will be able to develop and strengthen their skills for the responsible management of a Pharmacy Office. Through each module, which has its own objectives, you will study important topics such as the patient, logistics and the financial area, internal and external communication, the marketing process, quality control, standards and certifications, among others. All the above with the aim that graduates deepen the knowledge and techniques necessary to take charge of the responsibilities and specific organization of this.

Obtain a Professional Master's Degree from the largest School of Pharmacy in the world.

Training in responsible pharmacy office management and ways to optimize purchasing and logistics processes will not only give you an advantage in the workplace, but will also boost your personal and professional career growth. You will be able to implement this knowledge and skills in the way that best suits your needs. In TECH Technological University we have methodologies oriented to online learning, which will allow you to access theoretical and practical lessons, discussion forums and case studies that you will develop with the support of experts in the area from any device whenever you need it.