You will learn to use a series of connectors and other cohesive elements to establish internal coherence relationships in English presentations"

Starting from a B1 level of English, of the Common European Framework of Reference for Languages (CEFR), throughout the postgraduate certificate, the student will acquire the appropriate knowledge and skills of a B2/C1 level. Its main objective is to help students acquire the necessary communication skills to be able to perform successfully in the labor market.

Throughout these weeks of training, the student will learn to produce complex and detailed oral texts, taking into account the differences in register; they will know how to respond to incidents and administrative procedures, following the rules of the typical textual genres at work, and will learn to interact appropriately with the client, using expressions that respect the rules of courtesy, among other issues of great interest to the professional who wants to achieve a high level of language proficiency. 

This 100% online program is a unique opportunity for those who want or need an advanced command of English in their profession. It will provide the student with the ease of being able to study it comfortably, wherever and whenever they want. All you need is a device with internet access to take your career one step further. A modality according to the current times, with all the guarantees to improve the communication skills of the professional who takes it.

Thanks to this intensive program, you will be able to use vocabulary and descriptive expressions about business structure” 

This postgraduate certificate in Work Complaints and Incident Resolution in Advanced English , contains the most complete and updated educational program. The most important features include: 

• Practical cases presented by experts
• Its graphic, schematic and eminently practical contents, with which they are conceived, provide scientific and practical information on those disciplines that are essential for professional practice
• Practical exercises where self-assessment can be used to improve learning
• Special emphasis on innovative methodologies in language teaching
• Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection work
• Content that is accessible from any , fixed or portable device , with an Internet connection

With this intensive specialization, you will learn to use a series of connectors and other advanced-level cohesive elements that ensure coherent speech”  

Its teaching staff includes professionals who bring the experience of their work to this training, as well as recognised specialists belonging to prestigious reference societies and universities. 

The multimedia content , developed with the latest educational technology will provide the professional with situated and contextual learning, i.e., a simulated environment that will provide immersive training , programd to train for real-life situations. 

The design of this program is centred on Problem Based Learning, by means of which the educator must try to resolve the different situations of professional practice that arise throughout the postgraduate certificate. To do this, the educator will be assisted by an innovative interactive video system, produced by recognised experts. 

Reach your career goals, with the quality of a program designed to propel you to excellence"

You will learn to use the linguistic resources necessary to manage complex communication situations in the workplace"

TECH Technological University offers the most complete specialisation, led by the leading experts in the field. The design of the programme will, enable students to acquire the communicative skills, necessary to update and improve their command of the English language in the daily practice of their profession. To achieve this, TECH establishes a series of general and specific objectives for the greater satisfaction of the future graduate.

You will learn the most relevant social aspects of everyday life situations, and the most common forms of social relations”

General Objectives

• Solve simple communicative tasks and perform the complex functions of these tasks, both at work and in everyday situations
• Interact and express yourself in these situations independently and appropriately, in a standard register of spoken language
• Define the most relevant social aspects of everyday life situations , and recognize the most common forms of social relationships
• Use the linguistic resources , necessary to get by in complex communication situations in the work environment
• Develop resources and tools that enable them to assess and improve their own learning and use of the language

Specific Objectives

• Produce complex and detailed oral texts, taking into account register differences
• Respond to incidents and administrative procedures, following the rules of textual genres, typical at work
• Interact in an appropriate manner with the client, using expressions that respect the rules of courtesy
• Use a range of connectors and other cohesive elements at an advanced level, which ensure the coherence of the speech
• Know how to use vocabulary and descriptive expressions of business structure

You will improve your communicative competence quickly and effectively with native teachers with years of experience in university teaching”