Complete, fully up-to-date and adaptable to your availability, this Master's Degree is a high-quality tool for the computer scientist who seeks to expand their real skills"

Advances in telecommunications are constantly occurring, as this is one of the fastest evolving areas. Therefore, it is necessary to have experts in Computer Science who can adapt to these changes and know first-hand the new tools and techniques that arise in this field. 

The Master's Degree in Telematics addresses the complete range of topics involved in this field. Its syllabus has a clear advantage over other Master's Degree that focus on specific blocks, which prevents the student from knowing the interrelationship with other areas included in the multidisciplinary field of telecommunications. In addition, the teaching team of this program has made a careful selection of each of the topics of this qualification to offer the student an opportunity to study as complete as possible and always linked to current events. 

This program is aimed at those interested in attaining a higher level of knowledge in Telematics. The main objective is to educate students to apply the knowledge acquired in this Master's Degree in the real world, in a work environment that reproduces the conditions that can be found in their future, in a rigorous and realistic way.   

In addition, as it is a 100% online Master's Degree, the student is not conditioned by fixed schedules or the need to move to another physical location, but can access the contents at any time of the day, balancing their work or personal life with their academic life.  

It includes in your skills, the ability to intervene in the different fields of Telematics, with a learning path that will boost your professional development" 

This Master's Degree in Telematics ccontains the most complete and up-to-date program on the market. The most important features include:

• Practical cases presented by experts in Telematics 
• The graphic, schematic, and practical contents with which they are created, provide scientific and practical information on the disciplines that are essential for professional practice
• Practical exercises where the self-assessment process can be carried out to improve learning
• Its special emphasis on innovative methodologies in Telematics
• Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection assignments
• Content that is accessible from any fixed or portable device with an Internet connection 

This Master's Degree is the best investment you can make when selecting a refresher program to update your knowledge in Telematics"

It includes in its teaching staff professionals belonging to the field of telecommunications informatics, who pour into this program the experience of their work, in addition to recognized specialists from reference societies and prestigious universities. 

The multimedia content, developed with the latest educational technology, will provide the professional with situated and contextual learning, i.e., a simulated environment that will provide immersive education programmed to learn in real situations. 

This program is designed around Problem-Based Learning, whereby the professional must try to solve the different professional practice situations that arise during the academic year For this purpose, the professional will be assisted by an innovative interactive video system developed by renowned and experienced Telematics experts.  

The teaching material with which you will develop your study is a compendium of high quality that will allow you to advance in a comfortable and simple way"

This 100% online Master's Degree will allow you to balance your studies with your professional work"

The structure of the contents has been designed by the best professionals in the telecommunications IT sector. An intensive and complete program that includes all the aspects that the Computer Scientist working in Telematics must handle safely, developed in a structured and efficient way for the student. 

We have the most complete and up-to-date program on the market. We strive for excellence and for you to achieve it too" 

Module 1. Computer Networks   

1.1. Computer Networks on the Internet 

1.1.1. Networks and Internet 
1.1.2. Protocol Architecture 

1.2. The Application Layer 

1.2.1. Model and Protocols 
1.2.2. FTP and SMTP Services 
1.2.3. DNS Service 
1.2.4. HTTP Operation Model 
1.2.5. HTTP Message Formats 
1.2.6. Interaction with Advanced Methods 

1.3. The Transport Layer 

1.3.1. Communication Between Processes 
1.3.2. Connection-Oriented Transportation: TCP and SCTP 

1.4. The Network Layer 

1.4.1. Circuit and Packet Switching 
1.4.2. IP Protocol (v4 and v6) 
1.4.3. Routing Algorithms 

1.5. The Link Layer 

1.5.1. Link Layer and Error Detection and Correction Techniques 
1.5.2. Multiple Access Links and Protocols 
1.5.3. Link Level Addressing 

1.6. LAN Networks 

1.6.1. Network Topologies 
1.6.2. Network and Interconnection Elements 

1.7. IP Addressing 

1.7.1. IP Addressing and Subnetting 
1.7.2. Overview: An HTTP Request 

1.8. Wireless and Mobile Networks 

1.8.1. 2G, 3G and 4G Mobile Networks and Services 
1.8.2. 5G Networks 

1.9. Network Security 

1.9.1. Fundamentals of Communications Security 
1.9.2. Access Control 
1.9.3. System Security 
1.9.4. Fundamentals of Cryptography 
1.9.5. Digital Signature 

1.10. Internet Security Protocols 

1.10.1. IP Security and Virtual Private Networks (VPN) 
1.10.2. Web Security with SSL/TLS 

Module 2. Distributed Systems 

2.1. Introduction to Distributed Computing 

2.1.1. Basic Concepts 
2.1.2. Monolithic, Distributed, Parallel and Cooperative Computing
2.1.3. Advantages, Drawbacks and Challenges of Distributed Systems 
2.1.4. Preliminary Concepts About Operating Systems: Processes and Concurrency
2.1.5. Preliminary Concepts About Networking 
2.1.6. Previous Concepts About Software Engineering 
2.1.7. Organization of this Manual 

2.2. Distributed Computing Paradigms and Inter-Process Communication 

2.2.1. Communication Between Processes 
2.2.2. Event Synchronization 

2.2.2.1. Assumption 1: Synchronous Sending and Synchronous Receiving 
2.2.2.2. Assumption 2: Asynchronous Sending and Synchronous Receiving 
2.2.2.3. Scenario 3: Synchronous Sending and Asynchronous Receiving 
2.2.2.4. Scenario 4: Asynchronous Sending and Asynchronous Receiving 

2.2.3. Interlocks and Timers 
2.2.4. Data Representation and Encoding 
2.2.5. Classification and Description of Distributed Computing Paradigms 
2.2.6. Java as a Distributed Systems Development Environment 

2.3. Sockets API 

2.3.1. Socket API, Types and Differences 
2.3.2. Datagram Type Sockets 
2.3.3. Stream Type Sockets 
2.3.4. Solution to Interlocks: Timers and Non-Blocking Events 
2.3.5. Socket Security 

2.4 Client-Server Communications Paradigm 

2.4.1. Characteristics and Fundamental Concepts of Distributed Client-Server Systems 
2.4.2. Client-Server System Design and Implementation Process 
2.4.3. Non-Connection Oriented Addressing Problems with Anonymous Clients 
2.4.4. Iterative and Concurrent Servers 
2.4.5. Status and Session Information 

2.4.5.1. Session Information 
2.4.5.2. Global Status Information 

2.4.6. Complex Clients Receiving Asynchronous Responses from the Server Side 
2.4.7. Complex Servers Acting as Intermediaries Between Multiple Clients 

2.5. Group Communication 

2.5.1. Introduction to Multicast and Common Uses 
2.5.2. Reliability and Management in Multicast Systems 
2.5.3. Java Implementation of Multicast Systems 
2.5.4. Example of Using Peer-to-peer Group Communication 
2.5.5. Reliable Multicast Implementations 
2.5.6. Multi-Transmission at Application Level 

2.6. Distributed Objects 

2.6.1. Introduction to Distributed Objects 
2.6.2. Architecture of an Application Based on Distributed Objects 
2.6.3. Distributed Object Systems Technologies 
2.6.4. Client-Side and Server-Side Java RMI Software Layers 
2.6.5. Java RMI API for Distributed Objects 
2.6.6. Steps to Build an RMI Application 
2.6.7. Use of Callback in RMI 
2.6.8. Dynamic Offloading of Remote Object Tokens and RMI Security Manager 

2.7. Internet Applications I: HTML, XML, HTTP 

2.7.1. Introduction Internet Applications I 
2.7.2. HTML Language 
2.7.3. XML Language 
2.7.4. Internet Protocol: HTTP 
2.7.5. Use of Dynamic Content: Forms Management and CGI 
2.7.6. Handling of State and Session Data on the Internet 

2.8. CORBA 

2.8.1. Introduction to CORBA 
2.8.2. CORBA Architecture 
2.8.3. Interface Description Language in CORBA 
2.8.4. GIOP Interoperability Protocols 
2.8.5. IOR Remote Object References 
2.8.6. CORBA Naming Service 
2.8.7. Example in IDL Java 
2.8.8. Design, Compilation and Execution Steps in IDL Java 

2.9. Internet Applications II: Applets, Servlets and SOA

2.9.1. Introduction to Internet Applications II 
2.9.2. Applets 
2.9.3. Introduction to Servlets 
2.9.4. HTTP Servlets and How They Work 
2.9.5. Maintaining State Information in Servlets 

2.9.5.1. Hidden form Fields 
2.9.5.2. Cookies 
2.9.5.3. Servlet Variables 
2.9.5.4. Object Session 

2.9.6. Web Services 
2.9.7. SOAP Protocol 
2.9.8. Brief Overview of the REST Architecture 

2.10. Advanced Paradigms 

2.10.1. Introduction to Advanced Paradigms 
2.10.2. MOM Paradigm 
2.10.3. Mobile Software Agent Paradigm 
2.10.4. Object Space Paradigm 
2.10.5. Collaborative Computing 
2.10.6. Future Trends in Distributed Computing 

Module 3. Security in Communication Systems and Networks 

3.1. A global Perspective on Security, Cryptography and Classical Cryptanalysis 

3.1.1. Computer Security: Historical Perspective 
3.1.2. But What Exactly is Meant by Security? 
3.1.3. History of Cryptography 
3.1.4. Substitution Ciphers 
3.1.5. Case Study: The Enigma Machine 

3.2. Symmetric Cryptography 

3.2.1. Introduction and Basic Terminology
3.2.2. Symmetric Encryption 
3.2.3. Modes of Operation 
3.2.4. DES 
3.2.5. The New AES Standard 
3.2.6. Encryption in Flow 
3.2.7. Cryptanalysis 

3.3. Asymmetric Cryptography 

3.3.1. Origins of Public Key Cryptography 
3.3.2. Basic Concepts and Operation 
3.3.3. The RSA Algorithm 
3.3.4. Digital Certificates 
3.3.5. Key Storage and Management 

3.4. Network Attacks 

3.4.1. Network Threats and Attacks 
3.4.2. Enumeration 
3.4.3. Traffic Interception: Sniffers 
3.4.4. Denial of Service Attacks 
3.4.5. ARP Poisoning Attacks 

3.5. Security Architectures 

3.5.1. Traditional Security Architectures 
3.5.2. Secure Socket Layer: SSL 
3.5.3. SSH Protocol 
3.5.4. Virtual Private Networks (VPNs) 
3.5.5. External Storage Unit Protection Mechanisms 
3.5.6. Hardware Protection Mechanisms 

3.6. System Protection Techniques and Secure Code Development 

3.6.1. Operational Safety 
3.6.2. Resources and Controls 
3.6.3. Monitoring 
3.6.4. Intrusion Detection Systems 
3.6.5. Host IDS 
3.6.6. Network IDS 
3.6.7. Signature-Based IDS 
3.6.8. Lure Systems 
3.6.9. Basic Security Principles in Code Development 
3.5.10. Failure Management 
3.5.11. Public Enemy Number 1: Buffer Overflows 
3.5.12. Cryptographic Botches 

3.7. Botnets and Spam 

3.7.1. Origin of the Problem 
3.7.2. Spam Process 
3.7.3. Sending Spam 
3.7.4. Refinement of Mailing Lists 
3.7.5. Protection Techniques 
3.7.6. Anti-Spam Service offered by Third Parties 
3.7.7. Study Cases 
3.7.8. Exotic Spam 

3.8. Web Auditing and Attacks 

3.8.1. Information Gathering 
3.8.2. Attack Techniques 
3.8.3. Data Science 

3.9. Malware and Malicious Code 

3.9.1. What is Malware? 
3.9.2. Types of Malware 
3.9.3. Virus 
3.9.4. Cryptovirus 
3.9.5. Worms 
3.9.6. Adware 
3.9.7. Spyware 
3.9.8. Hoaxes 
3.9.9. Phishing 
3.9.10. Trojans 
3.9.11. The Economy of Malware 
3.9.12. Possible Solutions 

3.10. Forensic Analysis 

3.10.1. Evidence Collection 
3.10.2. Evidence Analysis 
3.10.3. Anti-Forensic Techniques 
3.10.4. Case Study 

Module 4. Corporate Networks and Infrastructures 

4.1. Transport Networks 

4.1.1. Functional Architecture of Transport Networks 
4.1.2. Network Node Interface in SDH 
4.1.3. Network Element 
4.1.4. Network Quality and Availability 
4.1.5. Management of Transportation Networks 
4.1.6. Evolution of Transmission Networks 

4.2. Classical WAN Architectures

4.2.1. WAN Wide Area Networks 
4.2.2. WAN Standards 
4.2.3. WAN Encapsulation 
4.2.4. WAN Devices 

4.2.4.1. Router 
4.2.4.2. Modem 
4.2.4.3. Switch 
4.2.4.4. Communication Servers 
4.2.4.5. Gateway 
4.2.4.6. Firewall 
4.2.4.7. Proxy 
4.2.4.8. Proxy 

4.2.5. Types of Connection 

4.2.5.1. Point-to-Point Links 
4.2.5.2. Circuit Switching 
4.2.5.3. Packet Switching 
4.2.5.4. WAN Virtual Circuits 

4.3. Networks Based on ATM 

4.3.1. Introduction, Characteristics and Layer Model 
4.3.2. ATM Physical Access Layer 

4.3.2.1. PM Physical Media Dependent Sublayer 
4.3.2.2. Transmission Convergence Sublayer TC 

4.3.3. ATM Cell 

4.3.3.1. Header 
4.3.3.2. Virtual Connection 
4.3.3.3. ATM Switching Node 
4.3.3.4. Flow Control (Link Loading) 

4.3.4. Adaptation of AAL Cells 

4.3.4.1. Types of AAL Services 

4.4. Advanced Queuing Models 

4.4.1. Introduction  
4.4.2. Fundamentals of Queuing Theory 
4.4.3. Queuing Theory Basic Systems 

4.4.3.1. M/M/1, M/M/m and M/M/∞ Systems 
4.4.3.2. M/M/1/k and M/M/m/m/m Systems

4.4.4. Queuing Theory Advanced Systems 

4.4.4.1. M/G/1 System 
4.4.4.2. M/G/1 System with Priorities 
4.4.4.3. Queuing Networks 
4.4.4.4. Modeling of Communication Networks  

4.5. Quality of Service in Corporate Networks 

4.5.1. Fundamentals 
4.5.2. QoS Factors in Converged Networks 
4.5.3. QoS Concepts 
4.5.4. QoS Policies 
4.5.5. Methods for Implementing QoS 
4.5.6. QoS Models 
4.5.7. Mechanisms for the Deployment of DiffServ QoS 
4.5.8. Application Examples  

4.6. Corporate Networks and All-Ethernet Infrastructures

4.6.1. Ethernet Network Topologies 

4.6.1.1. Bus Topology 
4.6.1.2. Star Topology 

4.6.2. Ethernet and IEEE 802.3 Frame Format 
4.6.3. Switched Ethernet Network 

4.6.3.1. VLAN Virtual Networks 
4.6.3.2. Port Aggregation 
4.6.3.3. Connection Redundancy 
4.6.3.4. QoS Management 
4.6.3.5. Safety Functions 

4.6.4. Fast Ethernet 
4.6.5. Gigabit Ethernet 

4.7. MPLS. Infrastructures 

4.7.1. Introduction  
4.7.2. MPLS 

4.7.2.1. Background to MPLS and Evolution  
4.7.2.2. MPLS Architecture  
4.7.2.3. Forwarding of Labeled Packets  
4.7.2.4. Label Distribution Protocol (LDP)  

4.7.3. MPLS VPN  

4.7.3.1. Definition of a VPN  
4.7.3.2. VPN Models  
4.7.3.3. MPLS VPN Model  
4.7.3.4. MPLS VPN Architecture
4.7.3.5. Virtual Routing Forwarding (VRF)  
4.7.3.6. RD   
4.7.3.7. Route Target (RT)  
4.7.3.8. VPNv4 Route Propagation in an MPLS VPN  
4.7.3.9. Packet Forwarding in a VPN MPLS Network  
4.7.3.10. BGP  
4.7.3.11. Extended BGP Community: RT  
4.7.3.12. Label Transport with BGP  
4.7.3.13. Route Reflector (RR)  
4.7.3.14. Group RR  
4.7.3.15. BGP Route Selection  
4.7.3.16. Packet Forwarding  

4.7.4. Common Routing Protocols in MPLS Environments  

4.7.4.1. Vector Distance Routing Protocols  
4.7.4.2. Link State Type Routing Protocols  
4.7.4.3. OSPF  
4.7.4.4. ISIS  

4.8. Operator Services and VPNs 

4.8.1. Introduction  
4.8.2. Basic Requirements of a VPN 
4.8.3. Types of VPN 

4.8.3.1. Remote Access VPN 
4.8.3.2. Point-to-Point VPN 
4.8.3.3. Internal VPN (over LAN)

4.8.4. Protocols Used in VPN 
4.8.5. Implementations and Connection Types 

4.9. NGN (Next Generation Networks) 

4.9.1. Introduction  
4.9.2. Background  

4.9.2.1. Definition and Characteristics of a NGN Network  
4.9.2.2. Migration to Next Generation Networks 

4.9.3. NGN Architecture 

4.9.3.1. Primary Connectivity Layer  
4.9.3.2. Access Layer 
4.9.3.3. Service Layer 
4.9.3.4. Management Layer  

4.9.4. IMS 
4.9.5. Standard-Setting Organizations  
4.9.6. Regulatory Trends 

4.10. Review of ITU and IETF Standards 

4.10.1. Introduction  
4.10.2. Standardization  
4.10.3. Some Standard Organizations 
4.10.4. WAN Physical Layer Protocols and Standards 
4.10.5. Examples of Medium-Oriented Protocols 

Module 5. Security Architectures 

5.1. Basic Principles of IT Security   

5.1.1. What Is IT Security? 
5.1.2. Objectives of IT Security 
5.1.3. IT Security Services 
5.1.4. Consequences of Lack of Security 
5.1.5. Principle of “Defense in Security 
5.1.6. Security Policies, Plans and Procedures 

5.1.6.1. User Account Management 
5.1.6.2. User Identification and Authentication 
5.1.6.3. Authorization and Logical Access Control 
5.1.6.4. Server Monitoring 
5.1.6.5. Data Protection 
5.1.6.6. Security in Remote Connections 

5.1.7. The Importance of the Human Factor 

5.2. Standardization and Certification in IT Security 

5.2.1. Safety Standards 

5.2.1.1. Purpose of the Standards 
5.2.1.2. Responsible Bodies 

5.2.2. Standards in the USA 

5.2.2.1. TCSEC 
5.2.2.2. Federal Criteria 
5.2.2.3. FISCAM 
5.2.2.4. NIST SP 800 

5.2.3. European Standards 

5.2.3.1. ITSEC 
5.2.3.2. ITSEM 
5.2.3.3. European Network and Information Security Agency 

5.2.4. International Standards 
5.2.5. Accreditation Process 

5.3. Threats to Computer Security: Vulnerabilities and Malware 

5.3.1. Introduction  
5.3.2. System Vulnerabilities 

5.3.2.1. Network Security Incidents 
5.3.2.2. Causes of Vulnerabilities in Computer Systems 
5.3.2.3. Types of Vulnerabilities 
5.3.2.4. Responsibilities of the Software Manufacturers 
5.3.2.5. Vulnerability Assessment Tools 

5.3.3. Computer Security Threats 

5.3.3.1. Classification of Network Intruders 
5.3.3.2. Motivations of Attackers 
5.3.3.3. Phases of an Attack 
5.3.3.4. Types of Attacks 

5.3.4. Computer Viruses 

5.3.4.1. General Characteristics 
5.3.4.2. Types of Viruses 
5.3.4.3. Damage Caused by Viruses 
5.3.4.4. How to Combat Viruses 

5.4. Cyberterrorism and Incident Response

5.4.1. Introduction  
5.4.2. The Threat of Cyberterrorism and Cyberwarfare 
5.4.3. Consequences of Mistakes and Attacks on Businesses 
5.4.4. Espionage in Computer Networks 

5.5. User Identification and Biometric Systems

5.5.1. Introduction to Authentication, Authorization and User Registration 
5.5.2. AAA Security Model 
5.5.3. Access Control 
5.5.4. User Identification 
5.5.5. Verification of Passwords 
5.5.6. Authentication with Digital Certificates 
5.5.7. Remote User Identification 
5.5.8. Single Sign-On 
5.5.9. Password Managers 
5.5.10. Biometric Systems 

5.5.10.1. General Characteristics 
5.5.10.2. Types of Biometric Systems 
5.5.10.3. Implementation of the Systems 

5.6. Fundamentals of Cryptography and Cryptographic Protocols

5.6.1. Introduction to Cryptography 

5.6.1.1. Cryptography, Cryptanalysis and Cryptology 
5.6.1.2. Operation of a Cryptographic System 
5.6.1.3. History of Cryptographic Systems 

5.6.2. Cryptanalysis 
5.6.3. Classification of Cryptographic Systems 
5.6.4. Symmetric and Asymmetric Cryptographic Systems 
5.6.5. Authentication with Cryptographic Systems 
5.6.6. Electronic Signature 

5.6.6.1. What Is the Electronic Signature? 
5.6.6.2. Characteristics of the Electronic Signature 
5.6.6.3. Certification Authorities 
5.6.6.4. Digital Certificates 
5.6.6.5. Systems Based on the Trusted Third Party 
5.6.6.6. Use of Electronic Signature 
5.6.6.7. Electronic ID 
5.6.6.8. Electronic Invoice 

5.7. Tools for Network Security 

5.7.1. The Problem of Security in the Internet Connection 
5.7.2. Security in the External Network 
5.7.3. The Role of Proxy Servers 
5.7.4. The Role of Firewalls 
5.7.5. Authentication Servers for Remote Connections 
5.7.6. The Analysis of Activity Logs 
5.7.7. Intrusion Detection Systems 
5.7.8. Decoys 

5.8. Security in Virtual and Wireless Private Networks 

5.8.1. Security in Virtual Private Networks 

5.8.1.1 The Role of VPNs 
5.8.1.2 Protocols for VPNs 

5.8.2. Traditional Security in Wireless Networks 
5.8.3. Possible Attacks on Wireless Networks 
5.8.4. The WEP Protocol 
5.8.5. Standards for Wireless Network Security 
5.8.6. Recommendations for Strengthening Security 

5.9. Security in the Use of Internet Services 

5.9.1. Safe Web Browsing 

5.9.1.1. The WWW Service 
5.9.1.2. Security Problems in WWW 
5.9.1.3. Safety Recommendations 
5.9.1.4. Protection of Privacy on the Internet 

5.9.2. E-Mail Security 

5.9.2.1. E-Mail Characteristics 
5.9.2.2. E-Mail Security Problems 
5.9.2.3. E-Mail Security Recommendations 
5.9.2.4. Advanced E-Mail Services 
5.9.2.5. Use of E-Mail by Employees 

5.9.3. SPAM 
5.9.4. Phishing 

5.10. Content Control 

5.10.1. The Distribution of Contents Through the Internet 
5.10.2. Legal Measures to Combat Illegal Content 
5.10.3. Filtering, Cataloguing and Blocking Content
5.10.4. Damage to Image and Reputation 

Module 6. Data Centers, Network Operation and Services  

6.1. Data Center: Basic Concepts and Components

6.1.1. Introduction
6.1.2. Basic Concepts 

6.1.2.1. DC Definition 
6.1.2.2. Classification and Importance 
6.1.2.3. Catastrophes and Losses 
6.1.2.4. Evolutionary Trend 
6.1.2.5. Complexity Costs 
6.1.2.6. Pillars and Layers of Redundancy 

6.1.3. Design Philosophy 

6.1.3.1. Objectives 
6.1.3.2. Location Selection 
6.1.3.3. Availability 
6.1.3.4. Critical Elements 
6.1.3.5. Assessment and Cost Analysis 
6.1.3.6. IT Budget 

6.1.4. Basic Components 

6.1.4.1. Technical Floor 
6.1.4.2. Types of Tiles 
6.1.4.3. General Considerations 
6.1.4.4. Size of DC 
6.1.4.5. Racks 
6.1.4.6. Servers and Communication Equipment 
6.1.4.7. Monitoring 

6.2. Data Center: Control Systems 

6.2.1. Introduction  
6.2.2. Power Supply 

6.2.2.1. Electric Network 
6.2.2.2. Electrical Power 
6.2.2.3. Electricity Distribution Strategies 
6.2.2.4. UPS 
6.2.2.5. Generators 
6.2.2.6. Electrical Problems 

6.2.3. Environmental Control 

6.2.3.1. Temperature 
6.2.3.2. Humidity 
6.2.3.3. Air Conditioning 
6.2.3.4. Caloric Estimation 
6.2.3.5. Cooling Strategies 
6.2.3.6. Corridor Design Air Circulation 
6.2.3.7. Sensors and Maintenance 

6.2.4. Fire Safety and Prevention 

6.2.4.1. Physical Security 
6.2.4.2. Fire and its Classification 
6.2.4.3. Classification and Types of Extinction Systems 

6.3. Data Center: Design and Organization 

6.3.1. Introduction  
6.3.2. Network Design 

6.3.2.1. Typology 
6.3.2.2. Structured Cabling 
6.3.2.3. Backbone 
6.3.2.4. UTP and STP Network Cables 
6.3.2.5. Telephony Cables 
6.3.2.6. Terminal Elements 
6.3.2.7. Fiber Optic Cables 
6.3.2.8. Coaxial Cable 
6.3.2.9. Wireless Transmission 
6.3.2.10. Recommendations and Labeling 

6.3.3. Organization 

6.3.3.1. Introduction 
6.3.3.2. Basic Measurements 
6.3.3.3. Strategies for Cable Management 
6.3.3.4. Policies and Procedures 

6.3.4. DC Management 
6.3.5. Data Center Standards 

6.4. Data Center: Models and Business Continuity 

6.4.1. Introduction  
6.4.2. Optimization 

6.4.2.1. Optimization Techniques 
6.4.2.2. Green Data Centers 
6.4.2.3. Current Challenges 
6.4.2.4. Modular Data Centers 
6.4.2.5. Housing 
6.4.2.6. Data Center Consolidation 
6.4.2.7. Monitoring 

6.4.3. Business Continuity 

6.4.3.1. BCP Business Continuity Plans Key Points 
6.4.3.2. DR Disaster Recovery Plan 
6.4.3.3. DR Implementation  
6.4.3.4. Backup and Strategy 
6.4.3.5. Backup Data Center 

6.4.4. Best Practices 

6.4.4.1. Recommendations 
6.4.4.2. Use of ITIL Methodology 
6.4.4.3. Availability Metrics 
6.4.4.4. Environmental Control 
6.4.4.5. Risk Management 
6.4.4.6. Responsible for DC 
6.4.4.7. Data Science 
6.4.4.8. Implementation Tips 
6.4.4.9. Characterization 

6.5. Cloud Computing: Introduction and Basic Concepts 

6.5.1. Introduction 
6.5.2. Basic Concepts and Terminology 
6.5.3. Objectives and Benefits 

6.5.3.1. Availability 
6.5.3.2. Reliability 
6.5.3.3. Scales 

6.5.4. Risks and Challenges 
6.5.5. Roles Provider Consumer 
6.5.6. Features of a CLOUD 
6.5.7. Service Delivery Models 

6.5.7.1. IaaS 
6.5.7.2. PaaS 
6.5.7.3. SaaS 

6.5.8. Types of Cloud 

6.5.8.1. Public 
6.5.8.2. Private 
6.5.9.3. Hybrid 

6.5.9. Cloud Enabling Technologies 

6.5.9.1. Network Architectures 
6.5.9.2. Broadband Networks Interconnectivity 
6.5.9.3. Data Center Technologies 

6.5.9.3.1. Computing 
6.5.9.3.2. Storage 
6.5.9.3.3. Networking 
6.5.9.3.4. High Availability 
6.5.9.3.5. Backup Systems 
6.5.9.3.6. Balancers 

6.5.9.4. Virtualization 
6.5.9.5. Web Technologies 
6.5.9.6. Multi-Tenant Technology 
6.5.9.7. Service Technologies 
6.5.9.8. Cloud Security 

6.5.9.8.1. Terms and Concepts 
6.5.9.8.2. Integrity, Authentication 
6.5.9.8.3. Security Mechanisms 
6.5.9.8.4. Security Threats 
6.5.9.8.5. Cloud Security Attacks 
6.5.9.8.6. Case Study 

6.6. Cloud Computing: Cloud Technology and Security 

6.6.1. Introduction  
6.6.2. Cloud Infrastructure Mechanisms 

6.6.2.1. Network Perimeter 
6.6.2.2. Storage 
6.6.2.3. Server Environment 
6.6.2.4. Cloud Monitoring 
6.6.2.5. High Availability 

6.6.3. Cloud Security Mechanisms (Part I) 

6.6.3.1. Automation 
6.6.3.2. Load Balancers 
6.6.3.3. SLA Monitor 
6.6.3.4. Pay-as-You-Go Mechanisms 

6.6.4. Cloud Security Mechanisms (part II) 

6.6.4.1. Traceability and Auditing Systems 
6.6.4.2. Failover Systems 
6.6.4.3. Hypervisor 
6.6.4.4. Clustering 
6.6.4.5. Multitenant Systems 

6.7. Cloud Computing: Infrastructure. Control and Security Mechanisms 

6.7.1. Introduction to the Cloud Management Mechanisms 
6.7.2. Remote Management Systems 
6.7.3. Resource Management Systems 
6.7.4. Service Level Agreement Management Systems 
6.7.5. Billing Management Systems 
6.7.6. Cloud Security Mechanisms 

6.7.6.1. Encryption 
6.7.6.2. Hashing 
6.7.6.3. Digital Signature 
6.7.6.4. PKI 
6.7.6.5. Identity and Access Management 
6.7.6.6. SSO 
6.7.6.7. Cloud-Based Security Groups 
6.7.6.8. Bastion Systems 

6.8. Cloud Computing: Cloud Architecture 

6.8.1. Introduction  
6.8.2. Basic Cloud Architecture 

6.8.2.1. Workload Distribution Architectures 
6.8.2.2. Resource Usage Architectures 
6.8.2.3. Scalable Architectures 
6.8.2.4. Load Balancing Architectures
6.8.2.5. Redundant Architectures 
6.8.2.6. Examples: 

6.8.3. Advanced Cloud Architecture 

6.8.3.1. Hypervisor Cluster Architectures 
6.8.3.2. Virtual Load Balancing Architectures 
6.8.3.3. Non-Stop Architectures 
6.8.3.4. High-Availability Architectures 
6.8.3.5. Bare-Metal Architectures 
6.8.3.6. Redundant Architectures 
6.8.3.7. Hybrid Architectures 

6.8.4. Specialized Cloud Architectures 

6.8.4.1. Direct I/O Access Architectures 
6.8.4.2. LUN Direct Access Architectures 
6.8.4.3. Elastic Network Architectures 
6.8.4.4. SDDC Architecture 
6.8.4.5. Special Architectures 
6.8.4.6. Examples: 

6.9. Cloud Computing: Service Provision Models 

6.9.1. Introduction 
6.9.2. Provision of Cloud Services 
6.9.3. Service Provider Perspective 
6.9.4. Consumer Perspective of these Services 
6.9.5. Study Cases 

6.10. Cloud Computing: Contracting Models, Metrics and Service Providers 

6.10.1. Introduction to Billing Models and Metrics 
6.10.2. Billing Models 
6.10.3. Pay-Per-Use Metrics 
6.10.4. Cost Management Considerations 
6.10.5. Introduction to Quality-of-Service Metrics and SLAs
6.10.6. Service Quality Metrics 
6.10.7. Service Performance Metrics 
6.10.8. Service Scalability Metrics 
6.10.9. Service Model SLAs
6.10.10. Study Cases 

Module 7. Advanced Programming 

7.1. Introduction to Object-Oriented Programming 

7.1.1. Introduction to Object-Oriented Programming 
7.1.2. Class Design 
7.1.3. Introduction to UML for Problem Modeling 

7.2. Relationships Between Classes 

7.2.1. Abstraction and Inheritance 
7.2.2. Advanced Inheritance Concepts 
7.2.3. Polymorphism 
7.2.4. Composition and Aggregation 

7.3. Introduction to Design Patterns for Object-Oriented Problems 

7.3.1. What are Design Patterns? 
7.3.2. Factory Pattern 
7.3.3. Singleton Pattern 
7.3.4. Observer Pattern 
7.3.5. Composite Pattern 

7.4. Exceptions 

7.4.1. What are Exceptions? 
7.4.2. Exception Catching and Handling 
7.4.3. Throwing Exceptions 
7.4.4. Exception Creation 

7.5. User Interfaces 

7.5.1. Introduction to Qt 
7.5.2. Positioning 
7.5.3. What Are Events? 
7.5.4. Events: Definition and Catching 
7.5.5. User Interface Development 

7.6. Introduction to Concurrent Programming 

7.6.1. Introduction to Concurrent Programming 
7.6.2. The Concept of Process and Thread 
7.6.3. Interaction Between Processes or Threads 
7.6.4. Threads in C++ 
7.6.5. Advantages and Disadvantages of Concurrent Programming 

7.7. Thread Management and Synchronization 

7.7.1. Life Cycle of a Thread 
7.7.2. Thread Class 
7.7.3. Thread Planning 
7.7.4. Thread Groups 
7.7.5. Daemon Threads 
7.7.6. Synchronization 
7.7.7. Locking Mechanisms 
7.7.8. Communication Mechanisms 
7.7.9. Monitors 

7.8. Common Problems in Concurrent Programming 

7.8.1. The Problem of Consuming Producers 
7.8.2. The Problem of Readers and Writers 
7.8.3. The Problem of the Philosophers’ Dinner Party 

7.9. Software Documentation and Testing 

7.9.1. Why is it Important to Document Software? 
7.9.2. Design Documentation 
7.9.3. Documentation Tool Use 

7.10. Software Testing 

7.10.1. Introduction to Software Testing 
7.10.2. Types of Tests 
7.10.3. Unit Test 
7.10.4. Integration Test 
7.10.5. Validation Test 
7.10.6. System Test 

Module 8. Systems Engineering and Network Services 

8.1. Introduction to Systems Engineering and Network Services

8.1.1. Concept of Computer System and Computer Engineering
8.1.2. Software and its Characteristics 

8.1.2.1. Software Features 

8.1.3. Software Evolution 

8.1.3.1. The Dawn of Software Development 
8.1.3.2. The Software Crisis 
8.1.3.3. Software Engineering 
8.1.3.4. The Software Tragedy 
8.1.3.5. The Actuality of Software 

8.1.4. The Myths of Software 
8.1.5. The new Software Challenges 
8.1.6. Professional Ethics of Software Engineering 
8.1.7. SWEBOK. The Software Engineering Body of Knowledge 

8.2. The Development Process 

8.2.1. Problem Solving Process 
8.2.2. The Software Development Process 
8.2.3. Software Process vs. Life Cycle 
8.2.4. Life cycles. Process Models (Traditional) 

8.2.4.1. Waterfall Model 
8.2.4.2. Prototype-Based Models 
8.2.4.3. Incremental Development Model 
8.2.4.4. Rapid Application Development (RAD) 
8.2.4.5. Spiral Model 
8.2.4.6. Unified Development Process or Rational Unified Process (RUP) 
8.2.4.7. Component-Based Software Development 

8.2.5. The Agile Manifesto. Agile Methods 

8.2.5.1. Extreme Programming (XP) 
8.2.5.2. Scrum 
8.2.5.3. Feature Driven Development (FDD) 

8.2.6. Software Process Standards 
8.2.7. Definition of a Software Process 
8.2.8. Software Process Maturity 

8.3. Agile Project Planning and Management

8.3.1. What is Agile 

8.3.1.1. History of Agile 
8.3.1.2. Agile Manifesto 

8.3.2. Fundamentals of Agile 

8.3.2.1. The Agile Mindset 
8.3.2.2. The Agile Fit 
8.3.2.3. Product Development Life Cycle 
8.3.2.4. The “Iron Triangle” 
8.3.2.5. Working with Uncertainty and Volatility 
8.3.2.6. Defined Processes and Empirical Processes 
8.3.2.7. The Myths of Agile 

8.3.3. The Agile Environment 

8.3.3.1. Operating Model 
8.3.3.2. Agile Roles 
8.3.3.3. Agile Techniques 
8.3.3.4. Agile Practices 

8.3.4. Agile Frameworks 

8.3.4.1. E-Xtreme Programming (XP) 
8.3.4.2. Scrum 
8.3.4.3. Dynamic Systems Development Method (DSDM) 
8.3.4.4. Agile Project Management 
8.3.4.5. Kanban 
8.3.4.6. Lean Software Development 
8.3.4.7. Lean Start-Up 
8.3.4.8. Scaled Agile Framework (SAFe) 

8.4. Configuration Management and Collaborative Repositories

8.4.1. Basic Concepts of Software Configuration Management 

8.4.1.1. What is Software Configuration Management? 
8.4.1.2. Software Configuration and Software Configuration Elements 
8.4.1.3. Baselines 
8.4.1.4. Versions, Revisions, Variants and Releases 

8.4.2. Configuration Management Activities 

8.4.2.1. Configuration Identification 
8.4.2.2. Configuration Change Control 
8.4.2.3. Generation of Status Reports 
8.4.2.4. Configuration Audit 

8.4.3. The Configuration Management Plan 
8.4.4. Configuration Management Tools 
8.4.5. Configuration Management in the Metric v.3 Methodology 
8.4.6. Configuration Management in SWEBOK 

8.5. Systems and Services Testing

8.5.1. General Testing Concepts 

8.5.1.1. Verify and Validate 
8.5.1.2. Definition of Test 
8.5.1.3. Principles of Testing 

8.5.2. Approaches to Testing 

8.5.2.1. White box Testing 
8.5.2.2. Black Box Testing 

8.5.3. Static Testing or Revisions 

8.5.3.1. Formal Technical Reviews 
8.5.3.2. Walkthroughs 
8.5.3.3. Code Inspections 

8.5.4. Dynamic Testing 

8.5.4.1. Unit Testing 
8.5.4.2. Integration Tests 
8.5.4.3. System Testing 
8.5.4.4. Acceptance Testing 
8.5.4.5. Regression Testing 

8.5.5. Alpha Testing and Beta Testing 
8.5.6. The Testing Process 
8.5.7. Error, Defect and Failure 
8.5.8. Automatic Testing Tools 

8.5.8.1. Junit 
8.5.8.2. LoadRunner 

8.6. Modeling and Design of Network Architectures

8.6.1. Introduction  
8.6.2. System Characteristics 

8.6.2.1. Description of the Systems 
8.6.2.2. Description and Characteristics of the Services 1.3. Performance Requirements 
8.6.2.3. Operability Requirements 

8.6.3. Requirements Analysis 

8.6.3.1. User Requirements 
8.6.3.2. Application Requirements 
8.6.3.3. Network Requirements 

8.6.4. Design of Network Architectures 

8.6.4.1. Reference Architecture and Components 
8.6.4.2. Architecture Models 
8.6.4.3. System and Network Architectures 

8.7. Modeling and Design of Distributed Systems

8.7.1. Introduction  
8.7.2. Addressing and Routing Architecture 

8.7.2.1. Routing Strategy 
8.7.2.2. Routing Strategy 
8.7.2.3. Design Considerations 

8.7.3. Network Design Concepts 
8.7.4. Design Process 

8.8. Platforms and Deployment Environments 

8.8.1. Introduction  
8.8.2. Distributed Computer Systems 

8.8.2.1. Basic Concepts 
8.8.2.2. Models of Computation 
8.8.2.3. Advantages, Disadvantages and Challenges 
8.8.2.4. Operating Systems Basics 

8.8.3. Virtualized Network Deployments 

8.8.3.1. Need for Change 
8.8.3.2. Transformation of Networks: From “All-IP” to the Cloud 
8.8.3.3. Network Deployment in the Cloud 
8.8.4. Example: Network Architecture in Azure 

8.9. E2E Performance: Delay and Bandwidth QoS

8.9.1. Introduction 
8.9.2. Performance Analysis 
8.9.3. QoS
8.9.4. Traffic Prioritization and Management 
8.9.5. Service Level Agreements 
8.9.6. Design Considerations 

8.9.6.1. Performance Assessment 
8.9.6.2. Relationships and Interactions 

8.10. Network Automation and Optimization

8.10.1. Introduction  
8.10.2. Network Management 

8.10.2.1. Management and Configuration Protocols 
8.10.2.2. Network Management Architectures 

8.10.3. Orchestration and Automation 

8.10.3.1. ONAP Architecture 
8.10.3.2. Controllers and Functions 
8.10.3.3. Politics 
8.10.3.4. Network Inventory 

8.10.4. Optimization 

Module 9. Information Systems Auditing 

9.1. Information Systems Auditing. Standards of Good Practice 

9.1.1. Introduction  
9.1.2. Auditing and COBIT 
9.1.3. ICT Management Systems Auditing 
9.1.4. Certifications 

9.2. Systems Audit Concepts and Methodologies 

9.2.1. Introduction 
9.2.2. Systems Assessment Methodologies: Quantitative and Qualitative 
9.2.3. IT Audit Methodologies 
9.2.4. The Audit Plan 

9.3. Audit Contract 

9.3.1. Legal Nature of the Contract 
9.3.2. Parties to an Audit Contract 
9.3.3. Subject Matter of the Audit Contract 
9.3.4. Audit Report 

9.4. Organizational Elements of Audits 

9.4.1. Introduction 
9.4.2. Mission of the Audit Department 
9.4.3. Audit Planning 
9.4.4. IS Audit Methodology 

9.5. Legal Framework for Audits 

9.5.1. Protection of Personal Data 
9.5.2. Legal Protection of Software 
9.5.3. Technological Crimes 
9.5.4. Contracting, Signature and Electronic ID 

9.6. Outsourcing Audit and Reference Frameworks 

9.6.1. Introduction 
9.6.2. Basic Concepts of Outsourcing 
9.6.3. IT Outsourcing Audit 
9.6.4. Reference Frameworks: CMMI, ISO27001, ITIL 

9.7. Security Audit 

9.7.1. Introduction 
9.7.2. Physical and Logical Security 
9.7.3. Environment Security 
9.7.4. Physical Security Audit Planning and Execution 

9.8. Network and Internet Audit 

9.8.1. Introduction 
9.8.2. Network Vulnerabilities 
9.8.3. Principles and Internet Rights 
9.8.4. Controls and Data Processing 

9.9. Auditing of Computer Applications and Systems 

9.9.1. Introduction 
9.9.2. Reference Models 
9.9.3. Application Quality Assessment 
9.9.4. Audit of the Organization and Management of the Development and Maintenance Area 

9.10. Audit of Personal Data 

9.10.1. Introduction 
9.10.2. Data Protection Laws and Regulations 
9.10.3. Development of the Audit 
9.10.4. Violations and Penalties 

Module 10. Project Management 

10.1. Fundamental Concepts of Project Management and the Project Management Lifecycle 

10.1.1. What is a Project? 
10.1.2. Common Methodology 
10.1.3. What is Project Management? 
10.1.4. What is a Project Plan? 
10.1.5. Benefits 
10.1.6. Project Life Cycle 
10.1.7. Process Groups or Project Management Life Cycle 
10.1.8. The Relationship between Process Groups and Knowledge Areas 
10.1.9. Relationships between Product and Project Life Cycle 

10.2. Start-Up and Planning 

10.2.1. From the Idea to the Project 
10.2.2. Development of the Project Record 
10.2.3. Project Kick-Off Meeting 
10.2.4. Tasks, Knowledge and Skills in the Startup Process 
10.2.5. The Project Plan 
10.2.6. Development of the Basic Plan. Steps 
10.2.7. Tasks, Knowledge and Skills in the Planning Process 

10.3. Stakeholders and Outreach Management 

10.3.1. Identify Stakeholders 
10.3.2. Develop Plan for Stakeholder Management 
10.3.3. Manage Stakeholder Engagement 
10.3.4. Control Stakeholder Engagement 
10.3.5. The Objective of the Project 
10.3.6. Scope Management and its Plan 
10.3.7. Gathering Requirements 
10.3.8. Define the Scope Statement 
10.3.9. Create the WBS 
10.3.10. Verify and Control the Scope 

10.4. The Development of the Time-Schedule 

10.4.1. Time Management and its Plan 
10.4.2. Define Activities 
10.4.3. Establishment of the Sequence of Activities 
10.4.4. Estimated Resources for Activities 
10.4.5. Estimated Duration of Activities 
10.4.6. Development of the Time-Schedule and Calculation of the Critical Path 
10.4.7. Schedule Control 

10.5. Budget Development and Risk Response 

10.5.1. Estimate Costs 
10.5.2. Develop Budget and S-Curve 
10.5.3. Cost Control and Earned Value Method 
10.5.4. Risk Concepts 
10.5.5. How to Perform a Risk Analysis 
10.5.6. The Development of the Response Plan 

10.6. Quality Management 

10.6.1. Quality Planning 
10.6.2. Assuring Quality 
10.6.3. Quality Control 
10.6.4. Basic Statistical Concepts 
10.6.5. Quality Management Tools 

10.7. Communication and Human Resources 

10.7.1. Planning Communications Management 
10.7.2. Communications Requirements Analysis 
10.7.3. Communication Technology 
10.7.4. Communication Models 
10.7.5. Communication Methods 
10.7.6. Communications Management Plan 
10.7.7. Manage Communications 
10.7.8. Management of Human Resources 
10.7.9. Main Stakeholders and their Roles in the Projects 
10.7.10. Types of Organization 
10.7.11. Project Organization 
10.7.12. The Work Equipment 

10.8. Procurement 

10.8.1. The Procurement Process 
10.8.2. Planning 
10.8.3. Search for Suppliers and Request for Quotations 
10.8.4. Contract Allocation 
10.8.5. Contract Administration 
10.8.6. Contracts 
10.8.7. Types of Contracts 
10.8.8. Contract Negotiation 

10.9. Execution, Monitoring and Control and Closure 

10.9.1. Process Groups 
10.9.2. Project Execution 
10.9.3. Project Monitoring and Control 
10.9.4. Project Closure 

10.10. Professional Responsibility 

10.10.1. Professional Responsibility 
10.10.2. Characteristics of Social and Professional Responsibility 
10.10.3. Project Leader Code of Ethics 
10.10.4. Liability vs. PMP® 
10.10.5. Examples of Liability 
10.10.6. Benefits of Professionalization

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