As a project leader, you must make a communications plan that will help you convey information correctly to all parties involved"

In this Postgraduate certificate, the student will have the opportunity to learn how to elaborate a communications management plan, which is important to establish the criteria, policies and strategies for the dissemination of information in an organization. From this point on, the student will be able to learn to manage their words, being a conscious speaker and able to listen attentively to team members. Similarly, they can begin to communicate not only with words, but also with their handwriting, facial and body gestures.

On the other hand, an analysis and identification of the Stakeholders, a term widely used in the business world to refer to all those people and organizations that will be affected, positively or negatively, by the implementation of a Technological Project, will be carried out. This will be essential to actively manage expectations that increase the likelihood of acceptance and participation in the project. This way, through a series of strategies, the student will learn to negotiate and influence the wishes of this group to ensure the success of the work. 

With the knowledge provided in the program, the student will be able to make accurate, fast and effective decisions, which will be supported by a series of concrete data on the reality of the job. 

A good communications plan will help get your message across in the right way to the right people" 

This Postgraduate certificate in Technology Project Communications and Stakeholder Management contains the most complete and up-to-date program on the market. Its most notable features are: 

• The development of case studies presented by experts in Technology Project Management 
• The graphic, schematic and practical contents of the system provide business and practical information on those disciplines that are essential for professional practice
• Practical exercises where self-assessment can be used to improve learning
• Its special emphasis on innovative methodologies
• Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection assignments
• Content that is accessible from any fixed or portable device with an Internet connection

With an excellent communication strategy, you will be able to manage Technology Projects competently and without running the risk of making any mistakes" 

The program’s teaching staff includes professionals from the sector who contribute their work experience to this training program, as well as renowned specialists from leading societies and prestigious universities.   

The multimedia content, developed with the latest educational technology, will provide the professional with situated and contextual learning, i.e., a simulated environment that will provide immersive training programmed to train in real situations.   

This program is designed around Problem-Based Learning, whereby the professional must try to solve the different professional practice situations that arise during the academic year. For this purpose, the student will be assisted by an innovative interactive video system created by renowned and experienced experts. 

Empathy will be your ally when transmitting information to your work team"

Ensure your team's productivity by informing them about the progress of their objectives"

With this program, students will develop a series of skills that will enable them to communicate in an empathetic, respectful, persuasive and credible manner. This will take into account the different channels in which the message will be transmitted, such as written, verbal and body language. This will help them maintain a friendly and cordial relationship with stakeholders, ensuring increased support and minimizing resistance. For this purpose, different practical cases will be provided to exemplify the knowledge imparted and to guarantee the understanding of the contents. 

Good communication is essential to keep the work team in harmony" 

Module 1. Communications and Stakeholder Management for Technology Projects

1.1. Communications Management Planning 

1.1.1. Why Is a Communications Management Plan Important? 
1.1.2. Introduction to Communications Management 
1.1.3. Communications Analysis and Requirements 
1.1.4. Dimensions of Communications 
1.1.5. Techniques and Tools 

1.2. Communication Skills 

1.2.1. Conscious Emission 
1.2.2. Active Listening 
1.2.3. Empathy 
1.2.4. Avoid Bad Gestures 
1.2.5. Reading and Writing 
1.2.6. Respect 
1.2.7. Persuasion 
1.2.8. Credibility 

1.3. Effective, Efficient Communication and Types of Communication 

1.3.1. Definition 
1.3.2. Effective Communication 
1.3.3. Efficient Communication 
1.3.4. Formal Communication 
1.3.5. Informal Communication 
1.3.6. Written Communication
1.3.7. Verbal Communication 
1.3.8. Practical Exercises on the Use of Communication Types in a Project 

1.4. Communications Management and Control 

1.4.1. Project Communications Management 
1.4.2. Communication Models 
1.4.3. Communication Methods 
1.4.4. Project Communications Channels 

1.5. Emerging Trends and Practices in the Field of Communication. 

1.5.1. Evaluation of Communication Styles 
1.5.2. Political Awareness 
1.5.3. Cultural Awareness 
1.5.4. Communication Technology 

1.6. Stakeholder Identification and Analysis 

1.6.1. Why Is it Important to Manage Stakeholders? 
1.6.2. Stakeholder Analysis and Registration 
1.6.3. Stakeholder Interests and Concerns
1.6.4. Considerations for Agile and Adaptive Environments 

1.7. Stakeholder Management Planning 

1.7.1. Appropriate Management Strategies 
1.7.2. Tools and Techniques 

1.8. Stakeholder Engagement Management. Management Strategy 

1.8.1. Methods for Increasing Support and Minimizing Resistance 
1.8.2. Tools and Techniques 

1.9. Monitoring of Stakeholder Involvement 

1.9.1. Stakeholder Performance Report
1.9.2. Tools and Techniques

Effective communication translates into information delivered at the right time"