Introduction to the Program

Con este programa incorporarás los conocimientos más avanzados sobre Sistemas de Gestión de la Calidad Asistencial en Instituciones Sanitarias, en una modalidad 100% online y sin salir de casa”

Los sistemas de gestión de calidad y seguridad asistencial son herramientas fundamentales en el ámbito de la medicina. La implementación de estos sistemas permite garantizar que los procesos asistenciales se lleven a cabo de manera eficiente y segura, mejorando la calidad de los servicios de salud que se ofrecen. Además, para lograr una adecuada gestión en este ámbito, es necesario contar con un equipo interdisciplinario de profesionales que trabajen de manera coordinada en la implementación y mantenimiento del sistema.

Por esa razón, TECH ha diseñado una Postgraduate diploma en Quality Management and Health Care Safety Systems con el que busca dotar a los alumnos de las habilidades y competencias necesarias para poder ejercer su labor como facultativos con la máxima eficiencia y calidad posibles. Así, a lo largo de este programa se abordarán aspectos como los Errores y Eventos Adversos en la Atención Sanitaria, la Cultura de la Seguridad, la Simulación Clínica en Entornos Virtuales o la Planificación de un Plan de Mejora Continua.

Todo ello, gracias a una cómoda modalidad 100% online que permite al alumno organizar sus horarios y sus estudios, pudiendo compaginarlos con sus otras labores e intereses del día a día.  Asimismo, el plan de estudios dispone de los materiales didácticos y de las actividades prácticas más dinámicos y completos del mercado.

Conviértete en un experto en Calidad Asistencial y Planes de Emergencia en solo 6 meses y con total libertad de horarios”

Esta Postgraduate diploma en Quality Management and Health Care Safety Systems contiene el programa científico más completo y actualizado del mercado. Sus características más destacadas son:

  • El desarrollo de casos prácticos presentados por expertos sanitarios en Sistemas de Gestión de Calidad y Seguridad Asistencial
  • Los contenidos gráficos, esquemáticos y eminentemente prácticos con los que está concebido recogen una información científica y práctica sobre aquellas disciplinas indispensables para el ejercicio profesional
  • Los ejercicios prácticos donde realizar el proceso de autoevaluación para mejorar el aprendizaje
  • Su especial hincapié en metodologías innovadoras
  • Las lecciones teóricas, preguntas al experto, foros de discusión de temas controvertidos y trabajos de reflexión individual
  • La disponibilidad de acceso a los contenidos desde cualquier dispositivo fijo o portátil con conexión a internet

Conoce en profundidad aspectos como la Seguridad Ambiental o la Gestión de Riesgos”

El programa incluye en su cuadro docente a profesionales del sector que vierten en esta capacitación la experiencia de su trabajo, además de reconocidos especialistas de sociedades de referencia y universidades de prestigio.

Su contenido multimedia, elaborado con la última tecnología educativa, permitirá al profesional un aprendizaje situado y contextual, es decir, un entorno simulado que proporcionará una capacitación inmersiva programada para entrenarse ante situaciones reales.

El diseño de este programa se centra en el Aprendizaje Basado en Problemas, mediante el cual el profesional deberá tratar de resolver las distintas situaciones de práctica profesional que se le planteen a lo largo del curso académico. Para ello, contará con la ayuda de un novedoso sistema de vídeo interactivo realizado por reconocidos expertos.

Actualiza al máximo tus conocimientos sobre Sistemas de Gestión de Calidad y Seguridad Asistencial, en pocos meses y desde tu Tablet, móvil u ordenador”

Este programa potenciará tus habilidades y competencias en una de las áreas con más futuro del ámbito de la Medicina”

Syllabus

The structure and content of this syllabus have been designed by the reputable professionals who make up the TECH’s team of experts in Medicine. These specialists have poured their experience and knowledge to create the most complete and updated content possible. All this, based on the most efficient teaching methodology, the TECH Relearning.

Thanks to this complete syllabus you will be able to keep up to date on Continuous Improvement Plans and Errors in Health Care"

Module 1. Health Care Quality Management Systems in Health Care Institutions

1.1. Quality of Care Quality Management Methodology

1.1.1. Quality of Care
1.1.2. Quality Dimensions
1.1.3. Quality Management Methodology

1.2. Quality Management Systems

1.2.1. Components of a Quality Management System
1.2.2. Quality Costs
1.2.3. Reference Models in Quality and Excellence
1.2.4. Quality Management in Health Care Institutions

1.3. Quality Control. Excellence as a Quality Model

1.3.1. Quality Control. The Audit
1.3.2. Evaluation Cycle. Quality Components
1.3.3. Continuous Quality Improvement
1.3.4. Excellence as a Quality Model

1.3.4.1. The Principle of Excellence

1.4. Quality Assessment and Improvement Method

1.4.1. Quality Components
1.4.2. Evolution of Quality Management Systems

1.4.2.1. Quality Control
1.4.2.2. Assuring Quality
1.4.2.3. Total Quality (Excellence) and Continuous Improvement

1.5. Processes for the Improvement of Health Care

1.5.1. Process Management
1.5.2. Design of Care Processes
1.5.3. Quality Standards

1.5.3.1. Evaluation of Care Processes

1.6. Strategies for the Improvement of Effectiveness and Application of Evidence in Clinical Practice

1.6.1. Clinical Practice Guidelines. Evidence-Based Tools
1.6.2. Good Clinical Practice: Standards, Monitoring
1.6.3. Assessment of Adherence to Clinical Practice

1.7. Planning a Continuous Improvement Syllabus

1.7.1. The PDCA Cycle
1.7.2. Planning, Implementation
1.7.3. Checking and Acting

1.8. External Evaluation and Accreditation Models

1.8.1. External Evaluation in Quality Management
1.8.2. Accreditation Models
1.8.3. Accreditation in the Health Care Field

1.9. Leadership and People Management for Quality Improvement

1.9.1. Leadership and Talent Management in Health care Organizations
1.9.2. Principles of Motivation in Professionals in Health Care Organizations
1.9.3. Effective People Management Tools for Quality Improvement

1.10. Assessment of the Quality of Care and Management within the Hospital

1.10.1. Quality Management within the Hospital Environment
1.10.2. Structure, Process and Results in the Evaluation of Quality Management in Hospitals
1.10.3. Models and Standards of Excellence in Quality Management in the Hospital Environment

Module 2. Errors in Health Care and Adverse Events

2.1. Error in Health Care Conditioning Factors

2.1.1. Error in Health Care Magnitude
2.1.2. Security Culture

2.1.2.1. Understanding, Recognizing and Managing Adverse Events

2.1.3. Incident Notification and Management

2.2. Identification of Critical Points in an Organization. Care Process

2.2.1. Situation Analysis on the Identification of Critical Risk Points
2.2.2. Approach and Prevention Strategies
2.2.3. Communication of Critical Risk Points Plan

2.3. Risk Management. Incidents and Adverse Events

2.3.1. Models, Methods and Tools
2.3.2. Notification Systems. Adverse Event Recording
2.3.3. Identification of Adverse Events through the Analysis of Clinical Histories

2.3.3.1. Global Trigger Tool

2.4. Proactive Risk Management

2.4.1. Risk Prevention. Proactive Risk Management Tools
2.4.2. Failure Mode and Effects Analysis (FMEA)
2.4.3. Application of the Methodology in a Health Care Process

2.5. Sentinel Event Analysis Methodology

2.5.1. Root Cause Analysis
2.5.2. ACR Methodology on a Sentinel Event Application
2.5.3. Attention to the 1st, 2nd and 3rd Cictim

2.6. Briefing and Debriefing. Safety Rounds

2.6.1. Briefing
2.6.2. Debriefing
2.6.3. Safety Rounds

2.7. Unambiguous Patient Identification and Verification

2.7.1. Necessity of Unambiguous Patient Identification
2.7.2. Unambiguous Patient Identification Systems
2.7.3. Patient Verification Systems

2.8. Safe Patient Transfer

2.8.1. Communication between Professionals
2.8.2. Tools for Effective Communication
2.8.3. Errors in the Transfer between Professionals

2.9. Elaboration of a Patient Safety Program

2.9.1. Methodology for the Development of a Safety Program
2.9.2. Critical Risk Point Analysis
2.9.3. Evaluation of a Safety Program. Indicators

2.10. Implementation of a Patient Safety Program in a Clinical Unit. Monitoring and Good Practices

2.10.1. Follow-up of a Patient Safety Program
2.10.2. Good Practices in Patient Safety
2.10.3. Evaluation and Improvement Proposals for a Patient Safety Program

Module 3. OrganizationalSafety

3.1. Patient Safety in Organizations

3.1.1. Basics of Patient Safety
3.1.2. Patient Safety Evolution Over Time
3.1.3. International Patient Safety Models

3.2. Patient Safety Structure in Health Care Facilities

3.2.1. Patient Safety in the Management Teams
3.2.2. Patient Safety Organizational Chart at the Health Care Facilities
3.2.3. Involvement of the Professionals in Patient Safety

3.3. Patient Safety Training for Professionals

3.3.1. Patient Safety Training for Health Care Professionals
3.3.2. Effective Pedagogical Techniques in the Continuing Education of Health Care Professionals
3.3.3. ICT Tools to support Continuing Education
3.3.4. New Emerging Trends in Continuing Education

3.3.4.1. Clinical Simulation in Virtual Environments
3.3.4.2. Gamification

3.4. Information Security

3.4.1. International Legal Framework for Information Security
3.4.2. Fundamental Aspects of Health Information Safety
3.4.3. Safety Risk Analysis in Health Information Management

3.5. Research and Innovation in Patient Safety

3.5.1. Importance of Safety in the Field of Research and Innovation
3.5.2. Ethical Considerations in Research
3.5.3. Current Status of Patient Safety Research

3.6. Active Involvement of Patients and the Public in Patient Safety

3.6.1. Patient and Public Information on the Safety of their Health Care
3.6.2. Actions to raise Awareness and Train Patients and the General Population on Risk Prevention in the Health Care System
3.6.3. Resources for Promoting the Active Participation of Patients in their Safety

3.7. Environmental Safety in Health Care Centers

3.7.1. Environmental Safety in Health Care Facilities
3.7.2. Monitoring and Control of Environmental Biosafety
3.7.3. Prevention Techniques and Systems

3.8. Occupational Risk Prevention Safe Work Environments

3.8.1. Occupational Hazards in the Health Center Worker
3.8.2. Prevention Measures to Obtain Safe Working Environments

3.8.2.1. Emergency Planning

3.8.3. Occupational Stress, Mobbing and Burnout

3.9. Safety in Sanitary Facilities

3.9.1. Differential Characteristics in Health Care Facilities
3.9.2. Quality Controls of the Facilities
3.9.3. International Standards on the Safety of Health Care Facilities

3.10. Cost-Efficiency Analysis of Patient Safety

3.10.1. Need to Quantify the Cost of Adverse Events
3.10.2. Costs Related to Medication Errors
3.10.3. Costs Related to Nosocomial Infections
3.10.4. Costs Related to Errors in the Surgical Patient

A program designed based on the most efficient pedagogical methodology, TECH’s Relearning, which allows a progressive and precisely assimilation of the essential concepts"

Postgraduate Diploma in Quality Management and Health Care Safety Systems

Quality and safety in healthcare are fundamental elements in the healthcare field, with a direct impact on patient satisfaction and clinical outcomes. At TECH Global University we offer a specialized program in quality management systems and health care safety, designed for professionals who seek both to improve the quality of health care services and to ensure patient safety. Through the training provided by our team of experts, participants will acquire the necessary skills to implement and manage quality and safety systems in their clinical practice.

The TECH Postgraduate Diploma in Quality Management and Health Care Safety Systems provides participants with the most relevant knowledge of quality systems in the healthcare environment, applying the most up-to-date international regulations and standards. Students will learn about risk management, identification and prevention of adverse events, continuous quality improvement, safety culture, implementation of management tools and quality assessment in the healthcare environment. This program is designed for healthcare professionals interested in improving medical practice, contributing to excellence in patient care and satisfaction.