Introduction to the Program

Con estaPostgraduate diploma te especializarás en Gestión Médica, destacándote como un componente esencial de los sistemas de salud resilientes y sostenibles. ¡Inscríbete y da un nuevo paso en tu carrera!” 

La Medical Administration and Health Services Management representan áreas estratégicas dentro de cualquier sistema sanitario moderno. La creciente complejidad de las estructuras hospitalarias, la necesidad de optimizar recursos y la urgencia de garantizar una atención de calidad exigen profesionales capaces de liderar con eficacia. En este escenario, los perfiles médicos con competencias en planificación, supervisión y gestión institucional son cada vez más valorados por las organizaciones públicas y privadas del sector. 

Para responder a estas exigencias, TECH ha desarrollado esta Postgraduate diploma en Medical Administration and Health Services Management que proporcionará las herramientas necesarias para dirigir con éxito cualquier centro de salud. Mediante un itinerario integral, se abarcará desde la administración financiera, hasta la gestión del talento humano, pasando por la bioética, la auditoría médica, la calidad asistencial y la planificación estratégica. Todo ello, se articulará a través de un enfoque práctico, con ejemplos reales y casos clínicos aplicados al contexto hospitalario actual. 

Quienes completen este programa universitario podrán desempeñar cargos de alta responsabilidad en hospitales, clínicas, aseguradoras o entidades gubernamentales. Además, contarán con las capacidades necesarias para diseñar y ejecutar planes de mejora continua, aplicar sistemas de evaluación del desempeño sanitario y liderar equipos multidisciplinares. Así, se abrirán nuevas posibilidades de desarrollo profesional en un sector en plena transformación digital y organizativa. 

Adicionalmente, este itinerario se impartirá en modalidad 100% online, lo que permite compatibilizar los estudios con la práctica clínica u otras responsabilidades. Gracias a la metodología Relearning, los contenidos se presentarán de forma dinámica y secuencial, facilitando una comprensión profunda y duradera. Además, el acceso a los materiales estará disponible en todo momento desde cualquier dispositivo, favoreciendo una experiencia académica personalizada, flexible y adaptada al ritmo de los especialistas. Como adición, esto será complementado por unas innovadoras y exclusivas Masterclasses impartidas por Directores Invitados Internacionales de alto nivel.  

¡Liderarás hospitales y clínicas con visión estratégica! Con las exhaustivas Masterclasses dominarás la gestión médica y la toma de decisiones que transforman el futuro de la salud” 

Esta Postgraduate diploma en Medical Administration and Health Services Management contiene el programa científico más completo y actualizado del mercado. Las características más destacadas son:

  • El desarrollo de casos prácticos presentados por expertos en Medicina 
  • Los contenidos gráficos, esquemáticos y eminentemente prácticos con los que están concebidos recogen una información científica y práctica sobre aquellas disciplinas indispensables para el ejercicio profesional 
  • Los ejercicios prácticos donde realizar el proceso de autoevaluación para mejorar el aprendizaje 
  • Su especial hincapié en metodologías innovadoras 
  • Las lecciones teóricas, preguntas al experto, foros de discusión de temas controvertidos y trabajos de reflexión individual 
  • La disponibilidad de acceso a los contenidos desde cualquier dispositivo fijo o portátil con conexión a internet 

¿Listo para dirigir equipos y optimizar recursos sanitarios? Descubrirás un temario diseñado por expertos internacionales en gestión de servicios de salud” 

Incluye en su cuadro docente a profesionales pertenecientes al ámbito de la Medicina, que vierten en este programa la experiencia de su trabajo, además de reconocidos especialistas de sociedades de referencia y universidades de prestigio. 

Su contenido multimedia, elaborado con la última tecnología educativa, permitirá al profesional un aprendizaje situado y contextual, es decir, un entorno simulado que proporcionará un estudio inmersivo programado para entrenarse ante situaciones reales. 

El diseño de este programa se centra en el Aprendizaje Basado en Problemas, mediante el cual el alumno deberá tratar de resolver las distintas situaciones de práctica profesional que se le planteen a lo largo del curso académico. Para ello, el profesional contará con la ayuda de un novedoso sistema de vídeo interactivo realizado por reconocidos expertos. 

Con la metodología Relearning de TECHte capacitarás de forma ágil y práctica para gestionar la calidad asistencial, finanzas y planificación hospitalaria”

¡Te convertirás en el referente que tu organización necesita! Inscríbete ya y destaca como un director médico exitoso”

Syllabus

The structure of the curriculum has been designed by a team of professionals knowledgeable about the implications of medical training in health management; aware of the relevance of current training and committed to quality teaching through new educational technologies.

This Postgraduate diploma in Medical Administration and Health Services Management contains the most complete and up-to-date scientific program on the market”

Module 1. Planning and Control of Health Organizations

1.1. Stakeholders in the National Health System

1.1.1. Sustainability of the National Health System
1.1.2. Stakeholders in the Healthcare System
1.1.3. The Taxpayer
1.1.4. The Patient
1.1.5. The Professional
1.1.6. Purchasing Agency
1.1.7. The Buyer
1.1.8. The Manufacturing Institution
1.1.9. Conflicts and Interests

Module 2. The Medical and Healthcare Division in the Health System

2.1. Classical Medical Management vs. Care Management

2.1.1. Classic Medical Management
2.1.2. Medical Healthcare Management

2.2. Management Information Systems and Electronic Medical Records

2.2.1. Control Panels
2.2.2. Electronic Medical Records
2.2.3. Assisted Prescription Systems
2.2.4. Other Useful Information Systems in Health Management

2.3. Continuity of Care: Integration of Primary Care, Hospital Care and Social Healthcare

2.3.1. The Need for Healthcare Integration
2.3.2. Integrated Health Organizations. Initial Bases
2.3.3. Starting an Integrated Health Organization

2.4. Bioethics and Humanization in Medical Practice

2.4.1. Current Status of Dehumanization in the Healthcare System
2.4.2. Quality Management
2.4.3. Humanizing Quality Management
2.4.4. Humanization Programs

2.5. Medical and Healthcare Management: Relationships

2.5.1. Management Role
2.5.2. Active Participation Management
2.5.3. Management Objectives
2.5.4. Regulation of the Relationship Between Medical Management and Executive Management
2.5.5. Professional Management Systems

2.6. Public Health, Health Promotion and Disease Prevention for Healthcare Directorates, Hospitals and Health Areas

2.6.1. What is Public Health
2.6.2. Health Promotion
2.6.3. Disease Prevention
2.6.4. Foreign or International Health
2.6.5. The Challenges of Public Health

2.7. Transformation of the Healthcare Model. The Triple Aim

2.7.1. Continuity of Healthcare Strategy
2.7.2. Social Health Strategy
2.7.3. Efficiency, Health and Patient Experience

Module 3. Clinical Management

3.1. Patient Classification Systems

3.1.1. Diagnosis-Related Groups (DRGs)
3.1.2. Patient Classification Systems
3.1.3. Essential Resources

3.2. Definitions and Regulation of Clinical Analysis Management

3.2.1. Definition of Clinical Governance
3.2.2. Evolution of Clinical Management in the National Health System
3.2.3. The Contract-Program and Clinical Management
3.2.4. Current Status and Controversies

3.3. Processes and Protocols in Clinical Management. Handling Scientific Evidence

3.3.1. Variability in Medical Practice
3.3.2. Scientific Evidence
3.3.3. Clinical Management
3.3.4. Processes, Procedures, Clinical Pathways and Clinical Management Units

3.4. Clinical Management Models and Units: Interhospital Units

3.4.1. What Can Be Considered in a Clinical Management Unit: Interhospital
3.4.2. Requirements of Interhospital Clinical Management Units
3.4.3. Importance of Leadership in Interhospital Clinical Management Units
3.4.4. Human Resources, Continuing Education, Research and Teaching
3.4.5. Patients and Companions. Humanization in Healthcare Assistance
3.4.6. Processes in Interhospital Clinical Management Units
3.4.7. The Indicators of these Interhospital Units
3.4.8. Management by Objectives and Improvement

3.5. Prudent Drug Prescription. Electronic Prescription

3.5.1. Good Prescribing Standards
3.5.2. Principles for Prudent Prescribing
3.5.3. Tools for Prudent Pharmacological Prescribing
3.5.4. Prescribing Quality Indicators

3.6. Prescription Complementary Tests 

3.6.1. Management of Requests 
3.6.2. Information Systems Integration Model for the Management of Diagnostic Tests 
3.6.3. Benefits of a Request Manager
3.6.4. Lean Method

Module 4. People and Talent Management

4.1. Personnel Assessment and Talent Development. Social and Institutional Climate

4.1.1. People Assessment
4.1.2. Talent Development
4.1.3. Social and Institutional Climate

4.2. Visibility in Clinical and Healthcare Management: Blogs and Networks

4.2.1. The Digital Revolution in Welfare Practice and Clinical Management. Description of New Digital Tools 
4.2.2. Experiences with Networks and Blogs of Health Professionals

Module 5. Management and Economic Assessment

5.1. Funding Models

5.1.1. Payment Models and Stakeholders in the Health System
5.1.2. Payment Models to Professionals
5.1.3. Ideal Payment Model. Payment Models and Incentive Models
5.1.4. Assess Incentive Efficacy

5.2. Cost Calculation

5.2.1. Financial Assessment Fundamentals
5.2.2. Critiques of the Fundamentals of Welfare Economics
5.2.3. Classification of Accounting According to Purpose
5.2.4. Defining and Classifying Costs
5.2.5. Financial Assessments Used in Healthcare
5.2.6. Cost Centers
5.2.7. Process and Patient Cost
5.2.8. Cost Analysis by Diagnosis-Related Groups (DRG)

5.3. Efficiency and Sustainability of Health Systems

5.3.1. Definitions
5.3.2. Macroeconomic Sustainability
5.3.3. Factors Putting Upward Pressure on Public Health Spending, Compromising Its Sustainability
5.3.4. Use in Health Services Supply and Demand

5.4. Management Agreements

5.4.1. Strategic Planning as a Starting Point
5.4.2. The Management Agreement or Program Contract
5.4.3. Contents Normally Included in Management Agreements
5.4.4. Management Agreements and Differential Compensation
5.4.5. Limitations and Aspects to Consider in a Management by Objectives System

5.5. Budget and Purchasing

5.5.1. Budget Concept and Budgetary Principles
5.5.2. Types of Budgets
5.5.3. Budget Structure
5.5.4. Budget Cycle
5.5.5. Purchasing and Procurement Management
5.5.6. Management of Public Service Procurement

5.6. Purchasing, Contracting and Supplies.

5.6.1. Integrated Procurement Systems. Centralized Purchasing
5.6.2. Management of Public Service Contracting: Tenders and Agreements. Purchasing and Procurement Commissions
5.6.3. Hiring in the Private Sector
5.6.4. Supply Logistics

5.7. Staffing and Performance Calculations

5.7.1. Estimated Healthcare Staffing Requirements
5.7.2. Staffing Calculation
5.7.3. Allocate Time for Healthcare Activity

5.8. Budget Management

5.8.1. Budget. Concept
5.8.2. Public Budget

5.9. Negotiation with Suppliers

5.9.1. Negotiation with Suppliers

Module 6. Competency-Based Management

6.1. Performance Evaluation. Competency-Based Management

6.1.1. Definition of Competencies
6.1.2. Performance Evaluation Procedure Implementation
6.1.3. Functions
6.1.4. General and Specific Skills  
6.1.5. Feedback from Professions to Improve Performance and Self-Assessment
6.1.6. Training Itinerary Design for Skills Development
6.1.7. Intrinsic and Extrinsic Motivation to Improve Performance. Methods
6.1.8. Most Important Principles of Change

6.2. Methods and Techniques. Competency-Based Management

6.2.1. The Assessment Interview. Instructions for the Assessor
6.2.2. General Principles of Motivational Interviewing
6.2.3. Motivational Interview
6.2.4. Communication Strategies
6.2.5. Miller’s Pyramid

A unique, key and decisive training experience to boost your professional development”

Postgraduate Diploma in Medical Administration and Health Services Management

The healthcare sector is a fundamental pillar of our society, making the continuous updating of knowledge essential for professionals to achieve full expertise in this field. If you are a physician, department head, or coordinator of a hospital or outpatient care center seeking a high-level program to enhance your leadership skills, TECH Global University offers the Postgraduate Diploma in Medical Administration and Health Services Management. This innovative postgraduate program will help you develop skills and techniques to promote leadership as one of your core competencies, enabling you to take on positions of clinical management and healthcare responsibility. Through the most current academic content available, you will address the new challenges in the sector, including the relationships between citizens (as users, patients, and clients), professional groups, and providers; the use of new health technologies; efficient resource management; and the coordination of interdisciplinary teams. You will also gain an understanding of the political, social, legal, economic, and organizational foundations applied to the administrative areas of a medical center.

Enroll in this online postgraduate program in health services management and administration

By completing this six-month program, you will acquire skills in participative and transparent leadership to strengthen your professional standing. The syllabus, designed by a team of experienced professionals, delves into the clinical and administrative principles essential for planning, organizing, managing, and evaluating healthcare centers. With our interactive learning system, you will explore all areas of healthcare management, including human talent management (rights and responsibilities), financial and economic aspects (procurement systems), and healthcare structure, medical division, and strategic lines that streamline healthcare delivery processes. This will ensure your professional development in various healthcare activities.You will become proficient in understanding, interpreting, and applying regulatory norms according to the legal framework of the healthcare sector, aimed at strengthening coordination with other administrative areas. Upon completion, you will be equipped with the best tools to consolidate and significantly enhance your employability, with a 99% success rate.