Introduction to the Program

You will learn to use a series of connectors and other cohesive elements to establish internal coherence relationships in English presentations"

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Starting from a B1 level of English, of the Common European Framework of Reference for Languages (CEFR), throughout the Postgraduate certificate, the student will acquire the appropriate knowledge and skills of a B2/C1 level. Its main objective is to help students acquire the necessary communication skills to be able to perform successfully in the labor market.

Throughout these weeks of training, the student will learn to produce complex and detailed oral texts, taking into account the differences in register; they will know how to respond to incidents and administrative procedures, following the rules of the typical textual genres at work, and will learn to interact appropriately with the client, using expressions that respect the rules of courtesy, among other issues of great interest to the professional who wants to achieve a high level of language proficiency. 

This 100% online program is a unique opportunity for those who want or need an advanced command of English in their profession. It will provide the student with the ease of being able to study it comfortably, wherever and whenever they want. All you need is a device with internet access to take your career one step further. A modality according to the current times, with all the guarantees to improve the communication skills of the professional who takes it.

Thanks to this intensive program, you will be able to use vocabulary and descriptive expressions about business structure” 

This Postgraduate certificate in Work Complaints and Incident Resolution in Advanced English , contains the most complete and updated educational program. The most important features include: 

  • Practical cases presented by experts
  • Its graphic, schematic and eminently practical contents, with which they are conceived, provide scientific and practical information on those disciplines that are essential for professional practice
  • Practical exercises where self-assessment can be used to improve learning
  • Special emphasis on innovative methodologies in language teaching
  • Theoretical lessons, questions to the expert, debate forums on controversial topics, and individual reflection work
  • Content that is accessible from any , fixed or portable device , with an Internet connection

With this intensive specialization, you will learn to use a series of connectors and other advanced-level cohesive elements that ensure coherent speech”  

Its teaching staff includes professionals who bring the experience of their work to this training, as well as recognised specialists belonging to prestigious reference societies and universities. 

The multimedia content , developed with the latest educational technology will provide the professional with situated and contextual learning, i.e., a simulated environment that will provide immersive training , programd to train for real-life situations. 

The design of this program is centred on Problem Based Learning, by means of which the educator must try to resolve the different situations of professional practice that arise throughout the Postgraduate certificate. To do this, the educator will be assisted by an innovative interactive video system, produced by recognised experts. 

Reach your career goals, with the quality of a program designed to propel you to excellence"

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You will learn to use the linguistic resources necessary to manage complex communication situations in the workplace"

Why study at TECH?

TECH is the world’s largest online university. With an impressive catalog of more than 14,000 university programs available in 11 languages, it is positioned as a leader in employability, with a 99% job placement rate. In addition, it relies on an enormous faculty of more than 6,000 professors of the highest international renown.  

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Study at the world's largest online university and guarantee your professional success. The future starts at TECH” 

 

The world’s best online university according to FORBES 

The prestigious Forbes magazine, specialized in business and finance, has highlighted TECH as “the world's best online university” This is what they have recently stated in an article in their digital edition in which they echo the success story of this institution, “thanks to the academic offer it provides, the selection of its teaching staff, and an innovative learning method aimed at educating the professionals of the future” 

A revolutionary study method, a cutting-edge faculty and a practical focus: the key to TECH's success.

The most complete study plans on the university scene 

TECH offers the most complete study plans on the university scene, with syllabuses that cover fundamental concepts and, at the same time, the main scientific advances in their specific scientific areas. In addition, these programs are continuously being updated to guarantee students the academic vanguard and the most in-demand professional skills. In this way, the university's qualifications provide its graduates with a significant advantage to propel their careers to success. 

TECH offers the most comprehensive and intensive study plans on the current university scene.

A world-class teaching staff  

TECH's teaching staff is made up of more than 6,000 professors with the highest international recognition. Professors, researchers and top executives of multinational companies, including Isaiah Covington, performance coach of the Boston Celtics; Magda Romanska, principal investigator at Harvard MetaLAB; Ignacio Wistumba, chairman of the department of translational molecular pathology at MD Anderson Cancer Center; and D.W. Pine, creative director of TIME magazine, among others. 

Internationally renowned experts, specialized in different branches of Health, Technology, Communication and Business, form part of the TECH faculty.

A unique learning method 

TECH is the first university to use Relearning in all its programs. It is the best online learning methodology, accredited with international teaching quality certifications, provided by prestigious educational agencies. In addition, this disruptive educational model is complemented with the “Case Method”, thereby setting up a unique online teaching strategy. Innovative teaching resources are also implemented, including detailed videos, infographics and interactive summaries. 

TECH combines Relearning and the Case Method in all its university programs to guarantee excellent theoretical and practical learning, studying whenever and wherever you want.

The world's largest online university 

TECH is the world’s largest online university. We are the largest educational institution, with the best and widest online educational catalog, one hundred percent online and covering the vast majority of areas of knowledge. We offer a large selection of our own degrees and accredited online undergraduate and postgraduate degrees. In total, more than 14,000 university degrees, in eleven different languages, make us the largest educational largest in the world. 

TECH has the world's most extensive catalog of academic and official programs, available in more than 11 languages.

Google Premier Partner 

The American technology giant has awarded TECH the Google Google Premier Partner badge. This award, which is only available to 3% of the world's companies, highlights the efficient, flexible and tailored experience that this university provides to students. The recognition as a Google Premier Partner not only accredits the maximum rigor, performance and investment in TECH's digital infrastructures, but also places this university as one of the world's leading technology companies. 

Google has positioned TECH in the top 3% of the world's most important technology companies by awarding it its Google Premier Partner badge.

The official online university of the NBA 

TECH is the official online university of the NBA. Thanks to our agreement with the biggest league in basketball, we offer our students exclusive university programs, as well as a wide variety of educational resources focused on the business of the league and other areas of the sports industry. Each program is made up of a uniquely designed syllabus and features exceptional guest hosts: professionals with a distinguished sports background who will offer their expertise on the most relevant topics. 

TECH has been selected by the NBA, the world's top basketball league, as its official online university.

The top-rated university by its students 

Students have positioned TECH as the world's top-rated university on the main review websites, with a highest rating of 4.9 out of 5, obtained from more than 1,000 reviews. These results consolidate TECH as the benchmark university institution at an international level, reflecting the excellence and positive impact of its educational model.” reflecting the excellence and positive impact of its educational model.” 

TECH is the world’s top-rated university by its students.

Leaders in employability 

TECH has managed to become the leading university in employability. 99% of its students obtain jobs in the academic field they have studied, within one year of completing any of the university's programs. A similar number achieve immediate career enhancement. All this thanks to a study methodology that bases its effectiveness on the acquisition of practical skills, which are absolutely necessary for professional development. 

99% of TECH graduates find a job within a year of completing their studies.

Postgraduate Certificate in Workplace Complaints and Incident Resolution in Advanced English

In an increasingly globalized world, mastering the English language has become a fundamental requirement for professional success. Especially in the workplace, having advanced English language skills will open doors and allow you to excel in your career. At TECH Global University, we present our Postgraduate Certificate in Workplace Complaints and Incident Resolution in Advanced English, designed to enable you to communicate effectively and resolve conflicts in English in the business environment. The Postgraduate Certificate in Workplace Complaints and Incident Resolution in Advanced English will provide you with the necessary tools to deal with complaints and conflict resolution situations in English. You will learn to communicate effectively and persuasively, using precise and clear language to resolve incidents and manage complaints in the workplace.

Enroll now and start advancing in your professional career

Our program is taught online, which gives you the flexibility to study at your own pace and from anywhere. At TECH Global University, we understand that time is a valuable resource and with our online modality you will be able to combine your work and personal responsibilities while acquiring the necessary skills to excel in the work environment. One of the benefits of our online modality is the opportunity to practice your communication skills in an online environment. Through interactive exercises, case studies and simulations, you will be able to apply your knowledge in real situations and develop the confidence to face communication challenges in the workplace. Don't miss this opportunity to boost your professional career with our advanced English language skills. Join TECH Global University and gain the skills you need to excel in the workplace - enroll now and build a successful future with our Postgraduate Certificate in Workplace Complaints and Incident Resolution in Advanced English!