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In this course, the key aspects that define the purchase decision process of the luxury consumer are disc... See more

Digital Marketing Strategies driven by Artificial Intelligence (AI) have transformed the way companies in... See more

Digital Content Generation with Artificial Intelligence (AI) has transformed the way information is creat... See more

Today, the Customer Centric Organization has become a key business philosophy for success in an increasin... See more

Nowadays, Customer Experience has become a fundamental part of any company's success. Technological advan... See more

Customer Experience Research (CX) has become a fundamental tool for companies to understand the needs and... See more

Competition in the market is increasingly intense and companies are seeking to differentiate themselves t... See more

Nowadays, the use of new technologies in Customer Experience processes is essential to improve user satis... See more

Innovation in Customer Experience is critical to the success of any business. Consumers expect a personal... See more

The Digital Platforms Experience has become critical to the success of online businesses. The ability to ... See more

Customer Experience Analytics is essential for companies due to increased competition in the market and t... See more